10 Ram 6.7 worried

PowerPuck/Extreme PowerPuck Support

Moderator: mikel

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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: 10 Ram 6.7 worried

Post by mikel »

I have actually sent your info to one of our engineers, and have not heard back, i apologize for the delay. I will check back with him again.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Rrudzi
Posts: 11
Joined: Thu Jul 18, 2013 8:18 am

Re: 10 Ram 6.7 worried

Post by Rrudzi »

Still waiting. What are these engineers part time or something? I think now I figured out why Diablo doesn't have any new diesel programmers on the market! It seems they they are clueless!
Rrudzi
Posts: 11
Joined: Thu Jul 18, 2013 8:18 am

Re: 10 Ram 6.7 worried

Post by Rrudzi »

Well I am sad to say that my experience with you product was bad but not as bad as how Diablo Sport handled it. I was contacted through an email and told to send a copy of my receipt and I would receive a label to send it back for a refund. No problem right? WRONG THAT WAS SEPTEMBER OF 2013!!!!!! Now my emails are all unanswered! $300 for a product that I can not even use on my truck! Thanks Diablo Sport! Your customer service is as bad as your product!!!!!
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: 10 Ram 6.7 worried

Post by mikel »

Sir, who are you sending emails to?

Please tell me the email address you are sending them to so i can follow up, and forward me the chain you have been replying to at mlitsch @ diablosport.com please

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Rrudzi
Posts: 11
Joined: Thu Jul 18, 2013 8:18 am

Re: 10 Ram 6.7 worried

Post by Rrudzi »

Well whats going on? My patience is running out!
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: 10 Ram 6.7 worried

Post by mikel »

sorry, the owner of our company was out of town, just got back,.

please post or email me a copy of your proof of purchase receipt so I can get a refund going.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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