Board index General Technical Support PowerPuck/Extreme PowerPuck 10 Ram 6.7 worried

10 Ram 6.7 worried

PowerPuck/Extreme PowerPuck Support

Moderator: mikel

Post Wed Aug 14, 2013 11:15 am

Posts: 53581
Location: DiabloSport World Headquarters

I have actually sent your info to one of our engineers, and have not heard back, i apologize for the delay. I will check back with him again.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Sat Aug 24, 2013 6:55 pm

Posts: 11
Still waiting. What are these engineers part time or something? I think now I figured out why Diablo doesn't have any new diesel programmers on the market! It seems they they are clueless!

Post Tue Jun 03, 2014 2:56 pm

Posts: 11
Well I am sad to say that my experience with you product was bad but not as bad as how Diablo Sport handled it. I was contacted through an email and told to send a copy of my receipt and I would receive a label to send it back for a refund. No problem right? WRONG THAT WAS SEPTEMBER OF 2013!!!!!! Now my emails are all unanswered! $300 for a product that I can not even use on my truck! Thanks Diablo Sport! Your customer service is as bad as your product!!!!!

Post Tue Jun 03, 2014 4:25 pm

Posts: 53581
Location: DiabloSport World Headquarters

Sir, who are you sending emails to?

Please tell me the email address you are sending them to so i can follow up, and forward me the chain you have been replying to at mlitsch @ diablosport.com please

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Sun Jun 22, 2014 11:24 am

Posts: 11
Well whats going on? My patience is running out!

Post Mon Jun 23, 2014 11:32 am

Posts: 53581
Location: DiabloSport World Headquarters

sorry, the owner of our company was out of town, just got back,.

please post or email me a copy of your proof of purchase receipt so I can get a refund going.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Previous

Return to PowerPuck/Extreme PowerPuck