Will not complete firmware update *SOLVED*

Predator support for GM gas vehicles

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Reserector
Posts: 32
Joined: Wed Feb 17, 2016 1:03 am

Will not complete firmware update *SOLVED*

Post by Reserector »

Predator U7198 was on version 9r17. I try to update to 9r18, but it gets halfway through and says Download Failed Transmission Failed. The tool says The application is missing or corrupt.

I have followed the instructions on the Connection Test tab. I turned off autoconnect and retried several times.

What am I missing?
Last edited by Reserector on Tue Oct 11, 2016 11:34 pm, edited 4 times in total.
Reserector
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Joined: Wed Feb 17, 2016 1:03 am

Re: Will not complete firmware update

Post by Reserector »

I went back to the Downloads page, and I see now that I should have used the downloader utility at the top of the page. For some reason, I scrolled down and chose the one for "older" Predators.

I'll try that this evening when I get home, and report back. I'm quite sure that is where I went wrong. :lamer:
Reserector
Posts: 32
Joined: Wed Feb 17, 2016 1:03 am

Re: Will not complete firmware update

Post by Reserector »

Skip that. I'm confusing downloader with interface. :roll:

I installed the downloader that was on the disc that came with the unit.

I installed the interface from the site. The file was called :
"DiabloSport Predator USB Driver Installer
This driver is for use with USB to serial cables for the older Predator models
Updated: 2015-04-15
Version: 1.0.1.3"
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mikel
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Re: Will not complete firmware update

Post by mikel »

why did you try updating it to start with?

Try reloading 9r17.
Attachments
u7198-9r17.crom
(870.91 KiB) Downloaded 746 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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06MonteSS
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Re: Will not complete firmware update

Post by 06MonteSS »

yeah, no need to update it if it was working fine.. predator's are all dead and gone anyway, all discontinued about 6 years ago now.. if 9r17 was working fine, no reason to update it..
06MonteSS / DiabLew Tune
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2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
Reserector
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Joined: Wed Feb 17, 2016 1:03 am

Re: Will not complete firmware update

Post by Reserector »

I just bought it used. Just figured it would be best to update it to the latest before using it.
I would LOVE to have bought an i2, but the cost is out of my budget.

The main thing I need is to calibrate for lower gears and larger tires. I also have a very free flowing exhaust and cold air intake.
You see, I took a perfectly good 2000 Z71 with 5.3 / automatic and stuffed the driveline, electronics, a/c, heater, brakes, etc into a '86 Nissan Hardbody pickup. It was a low-budget project, because I am a poor country boy.

It took me three months to free up the $215 I spent on the Predator. :( But it will be worth it if it gets me a little more MPG and fixes the 17% error of the speedometer.

It's not a redneck tire burner, either. It is my DD and overland rig. Here's the build thread. http://reserector.com/Thread-2015-The-y ... nto-the-FM
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mikel
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Re: Will not complete firmware update

Post by mikel »

sounds like fin ;)

Try that 9r17 file and let us know how it goes.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Reserector
Posts: 32
Joined: Wed Feb 17, 2016 1:03 am

Re: Will not complete firmware update

Post by Reserector »

I tried that .crom and it failed the same way.
Tried it on two different PCs,
Tried several combinations of settings such as legacy connect, different baud rate, and so on. The progress bar got close to the end a couple times, but then failed.

What is the next step?

I wonder, could it be the cable? Here is the one that came with it. Does it look right? One concern is that the screws do not reach the port, so it does not attach. It does plug in all the way, though.

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garrett
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Re: Will not complete firmware update

Post by garrett »

Please give us a call and we'll determine the issue. we have the ability of remotely accessing your computer, to assist with the process.
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Reserector
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Re: Will not complete firmware update

Post by Reserector »

What time zone are you in? What hours are you available?

Never mind. I see your hours are 9 to 6 EST.
I'm in central. I work 7 to 4:30, and don't get home until 6.
Our computers at work are behind a firewall. I am cleared to use gotomeeting.com.

I will try to set it up here at work. Otherwise I will have to wait for a day off.
Last edited by Reserector on Thu Feb 18, 2016 11:27 am, edited 1 time in total.
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06MonteSS
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Re: Will not complete firmware update

Post by 06MonteSS »

9am-5:30pm Eastern Time
06MonteSS / DiabLew Tune
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2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
Reserector
Posts: 32
Joined: Wed Feb 17, 2016 1:03 am

Re: Will not complete firmware update

Post by Reserector »

My son has it set up on his computer, and he called 561-908-0040 on Friday, after school. He said he was still moving up in the queue, even after hours. He made it to first in queue, so he hung in there like a trooper, but after five hours of being on hold, he gave up.
He let me hear the hold "music". :roll: Have you ever listened to it?

He tried again today after school, and he got a recording that said the line was overloaded, and it hung up automatically.

So is there a "good" time to call? Is that the correct number? Is there some other way?
Reserector
Posts: 32
Joined: Wed Feb 17, 2016 1:03 am

Re: Will not complete firmware update

Post by Reserector »

He got through today. I just check with him via text. He said y'all sent him a crom, and told him to try it. And that if it didn't work, email you or go to the forums.

It didn't work. He will email. I am here on the forums.

What would prevent it from loading the whole crom before stopping? Is my Diablo a brick, now?
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mikel
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Re: Will not complete firmware update *Getting discouraged*

Post by mikel »

do you know which file they sent him?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Reserector
Posts: 32
Joined: Wed Feb 17, 2016 1:03 am

Re: Will not complete firmware update *Getting discouraged*

Post by Reserector »

mikel wrote:do you know which file they sent him?
u7198-9r18
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