Board index (Legacy) Predator Technical Discussion Predator Ford Diesel Please help Diablo predator problem

Please help Diablo predator problem

Predator support for Ford diesel vehicles

Moderator: mikel

Post Fri Nov 28, 2014 5:43 pm

Posts: 8
I bought a 2001 7.3 f250 yesterday. It came with a Diablo predator and he said he has the tune set to tow mode. So I decided I waned to change the tune but every time I try to put a different tune or its original tune on the vehicle the device gives an error message that says "invalid license, the tune in this vehicle does not match the last tune written" please help

Post Mon Dec 01, 2014 1:36 pm

Posts: 55016
Location: DiabloSport World Headquarters

what is the version on the top line of the main menu?
Has it been to a dealer since he last loaded a tune?

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Dec 01, 2014 4:59 pm

Posts: 8
Predator v.7r19c
And no it has not.
Thank you for responding

Post Mon Dec 01, 2014 5:16 pm

Posts: 55016
Location: DiabloSport World Headquarters

what does the tool say for options/show last tune written?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Dec 01, 2014 5:22 pm

Posts: 8
DiabloSport Towing

Post Mon Dec 01, 2014 6:43 pm

Posts: 8
What does that mean ? He said it he put it on towing

Post Wed Dec 03, 2014 5:07 pm

Posts: 8
Can someone please respond?

Post Wed Dec 03, 2014 5:11 pm

Posts: 55016
Location: DiabloSport World Headquarters

give us a call with the tool powered up in the truck and we should be able to get it going.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Dec 03, 2014 5:18 pm

Posts: 8
I call the number on your signature but it asks for an extension number ? What is that ? I tried your name but it dosnt work

Post Wed Dec 03, 2014 5:26 pm

Posts: 55016
Location: DiabloSport World Headquarters

x1 for tech support.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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