need help custom tune

Predator support for Dodge gas vehicles

Moderator: mikel

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bada44
Posts: 3
Joined: Thu Dec 15, 2016 3:57 pm

need help custom tune

Post by bada44 »

I have 2005 Dodge Ram 1500 5.7 liter Hemi it has a custom CMR tune on it I just picked up a predator programmer and it will not allow me to back it up to further customize the tune I do not have the factory backup file is there anything that can be done? thanks
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: need help custom tune

Post by mikel »

the tool will not read out another tune as a backup...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
bada44
Posts: 3
Joined: Thu Dec 15, 2016 3:57 pm

Re: need help custom tune

Post by bada44 »

mikel wrote:the tool will not read out another tune as a backup...
can you elaborate... How do I get my tool to work?
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: need help custom tune

Post by mikel »

you can call in and we can force the new tool to load a stock file to the truck so you can start over if needed.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
bada44
Posts: 3
Joined: Thu Dec 15, 2016 3:57 pm

Re: need help custom tune

Post by bada44 »

mikel wrote:you can call in and we can force the new tool to load a stock file to the truck so you can start over if needed.
thank you very much to your support team I actually did that yesterday... You guys were a great help you have a great staff working with you thank you once again... Merry Christmas
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: need help custom tune

Post by mikel »

glad to hear it, same to you.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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