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Installation Issue for Data Viewer

Questions and comments regarding the DiabloSport data logging tools.

Moderator: mikel

Post Fri Nov 22, 2019 12:44 pm

Posts: 11
Location: Randleman, North Carolina
I am getting a message that says "Error - Could Not Access network location (a bunch of wingdings)\dataviewer\logs"

Any ideas on how to fix this? I am not sure what or where the network location is that it is referring to. This is for Windows7 x64 PC .

Thanks!
Scott

2016 Challenger SRT392
2019 Durango R/T

Post Fri Nov 22, 2019 3:31 pm

Posts: 55832
Location: DiabloSport World Headquarters

this happens when trying to install dataviewer?
can you post the actual location?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Thu Dec 05, 2019 9:24 am

Posts: 11
Location: Randleman, North Carolina
The message you see above is all I get. The first characters are either Chinese Or Japanese and then it just has those characters and then \dataviewer\logs. Very strange.
Scott

2016 Challenger SRT392
2019 Durango R/T

Post Fri Dec 06, 2019 4:02 pm

Posts: 55832
Location: DiabloSport World Headquarters

its got to be referencing something on your pc, can you copy it or post a screenshot?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri Dec 06, 2019 4:39 pm

Posts: 17702
Location: CT

yeah... \dateviewer\logs is referring to your local PC harddrive.... sounds like you don't have proper permissions/access setup on your PC to be able to have access to that folder..
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