remote controle

Questions and comments regarding the DiabloSport data logging tools.

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benspeed
Posts: 64
Joined: Fri Mar 14, 2014 11:33 am
Location: mtl

remote controle

Post by benspeed »

....my intune dont fall out in remote controle went i try to live datalogging....i have the lates dataviewer.......my intune is up to date.....the dataviewer look to work great...the dataviewer is in mode (shearching for connected tool).went i try to connect the tool .......the tool fall out in (updater mode)........which is the best way to resolve my problem.....thank you.....and sorry if i create double post .........Benoit
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mikel
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Re: remote controle

Post by mikel »

try killing dataviewer in the task manager
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
benspeed
Posts: 64
Joined: Fri Mar 14, 2014 11:33 am
Location: mtl

Re: remote controle

Post by benspeed »

thank for the fast reply......am not very good in computer so went you told KILL it is EREASE in task manager...thank and sorry my poor English...
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mikel
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Re: remote controle

Post by mikel »

yes, force it to stop.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
benspeed
Posts: 64
Joined: Fri Mar 14, 2014 11:33 am
Location: mtl

Re: remote controle

Post by benspeed »

thank Mike...i have try to restart the processe whit your indication and my tool dont pass in remote mode......what next chief....thank
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mikel
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Re: remote controle

Post by mikel »

maybe I'm not following what the actual issue is....?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
benspeed
Posts: 64
Joined: Fri Mar 14, 2014 11:33 am
Location: mtl

Re: remote controle

Post by benspeed »

no problem.....i repeat......the tool don't pass in remote mode........and it is impossible to pass in live datalog in my computer........thank for your help..
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mikel
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Re: remote controle

Post by mikel »

Im not sure what you mean by it dont pass in remote.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
benspeed
Posts: 64
Joined: Fri Mar 14, 2014 11:33 am
Location: mtl

Re: remote controle

Post by benspeed »

i have only 3 face.. main menu.........no ball turn for live data
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mikel
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Re: remote controle

Post by mikel »

it would seem the driver is not installed.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
benspeed
Posts: 64
Joined: Fri Mar 14, 2014 11:33 am
Location: mtl

Re: remote controle

Post by benspeed »

which driver........
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