Board index General Technical Support DS Downloader Trinity doesn't work. Only red light

Trinity doesn't work. Only red light

Questions and comments specific to the DiabloSport Downloader application.

Moderator: mikel

Post Mon Dec 23, 2013 10:23 am

Posts: 11
Hi guys, i'm Alessandro from Italy. I bought trinity for my 07 Jeep SRT. When i connect to the car nothing happens, only a red light is on but display is off. I also tried to connect to PC after downloading drivers for Windows and change system language but nothing. Only a red light in on. How can i do now?? Please help.

Post Mon Dec 23, 2013 11:21 am
garrett User avatar
Site Admin

Posts: 742
sounds like that tool may have an issue. I would suggest filling out the return authorization form on our site, under support.
Image

Post Sat Jan 11, 2014 11:45 am

Posts: 11
They send me a new tool, but after installing drivers when appear uploading CROM to load update tune on the tool, the process hangs and i have to restart the application. But when i did it only a red light appeared and i exchange the tool. any advice?? thank you very much

Post Mon Jan 13, 2014 12:17 pm
garrett User avatar
Site Admin

Posts: 742
you were able to do this on 2 different tools?
Image


Return to DS Downloader