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Cant register my Trinity

Questions and comments specific to the DiabloSport Downloader application.

Moderator: mikel

Post Wed Apr 02, 2014 5:09 pm

Posts: 2
Hi, when trying to register my Trinity (Filling in name, adress, email, car etc) i get 2 error boxes, first : an error occured while Trying to retrieve data from the server (no response) are you connected to the internet are you.? running a firewall on your PC?
and then - XML parsing error: 'no element found'at line1

Ive tryed restarting my computer, turning firewall off, restarting my modem.

Whats wrong?

Post Wed Apr 02, 2014 7:18 pm

Posts: 2
Found solution:
Since im from Sweden we use Å Ä Ö in the alphabet, my street name is Solvägen. swaped the ä for an a and it worked.

Post Thu Apr 03, 2014 10:18 am

Posts: 56265
Location: DiabloSport World Headquarters

good find :)

The form does not like 'special characters'

Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
M-F 8:00 AM to 5:00 PM EST

Post Wed Jun 04, 2014 11:34 pm

Posts: 1
mine did the same thing. i live in the usa and did not use any special characters. so whats the solution?

Post Thu May 11, 2017 12:17 am

Posts: 1
Did you figured out how? I'm have the same problem

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