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windows 10 problems

Questions and comments specific to the DiabloSport Downloader application.

Moderator: mikel

Post Sat Aug 01, 2015 9:49 am

Posts: 74
Need help. Installed dsdownloader on windows 10 but tool doesn't connect. Device manager shows driver installed.

Post Mon Aug 03, 2015 10:40 am

Posts: 56270
Location: DiabloSport World Headquarters

gonna need some time for us to check this out.

worked on the beta win10 we had here, and seems to have changed in the release....
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Aug 03, 2015 12:57 pm

Posts: 56270
Location: DiabloSport World Headquarters

Fix attached :)
Attachments
DSDownloader_Installer_2.2.2.11.exe
(9.64 MiB) Downloaded 1640 times
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Aug 03, 2015 5:20 pm

Posts: 74
Seems to work thanks. Having problems with dataviewer with the same problem. Unable to see tool.

Post Mon Aug 03, 2015 5:44 pm

Posts: 56270
Location: DiabloSport World Headquarters

DV fix will be a little later this week.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Thu Jan 19, 2017 7:31 pm

Posts: 2
I have a T-1000. I got a new computer w/o a CD player. Win 10. When I downloaded and tried to run the software I got a 'missing C++ Runtime V12.0' message. What do I need to download from MS to make this work? I have looked through the forum, but am wondering if there is a pdf or other message that tells me all the software I should download from the support site and install before connecting my Tuner. Thanks. Greg

Post Fri Jan 20, 2017 10:35 am

Posts: 56270
Location: DiabloSport World Headquarters

this is after trying to install DV from our website?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri Jan 20, 2017 12:34 pm

Posts: 2
I see, it loads c++.... just had to go 'next'. :)


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