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DCX Update issues on Windows 10

Questions and comments specific to the DiabloSport Downloader application.

Moderator: mikel

Post Sat May 28, 2016 8:55 am

Posts: 103
Last week I updated to Windows 10, I had an old version of DSDownloader but since it kept working, I didn't want to rock the boat. However, when trying the DCX updater, I ran into problems with an error saying that it couldn't connect to the Diablosport server. So after reading the forums I figured I better update DSDownloader. I downloaded the version from the Diablosport Downloads page (2.2.2.11) but still got the update notification on startup, I ignored it and tried the DCX update again and once again got the error about not being able to reach the Diablosport server. So then I restarted DSDownloader and when the update notification popped up, I chose to update it through the program which updated it to 2.3.1.0, which allowed the DCX update to start up but now I'm getting an error saying the calibration is not supported by the calibration update server. I've never seen this issue come up before, please help me! Thank you!
Attachments
Diablosport Error.jpg
Diablosport Error.jpg (86.61 KiB) Viewed 14357 times

Post Tue May 31, 2016 9:39 pm

Posts: 103
Hey guys, I was hoping for a reply today. I just wanted to make sure somebody was working on this. Thank you!

Post Fri Jun 03, 2016 6:18 pm

Posts: 103
Hello? Help please

Post Tue Jun 07, 2016 10:28 am

Posts: 56265
Location: DiabloSport World Headquarters

save the attached file here:
C:\Program Files\DiabloSport\DSDownloader

then open dsdl and click the calibration updater button and it should work as needed.
Attachments
local.drg
(476.32 KiB) Downloaded 535 times
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Jun 22, 2016 6:45 am

Posts: 103
Now I got a new error :(
Attachments
Diablosport Error - 2.jpg
Diablosport Error - 2.jpg (95.95 KiB) Viewed 14245 times

Post Wed Jun 22, 2016 6:46 am

Posts: 103
And yes, the tool's firmware is up to date and running 9r30

Post Thu Jun 23, 2016 10:46 am

Posts: 56265
Location: DiabloSport World Headquarters

delete the local file and let dsdl try it again, the server is fixed now.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Thu Jun 23, 2016 2:20 pm

Posts: 103
I tried again this morning but now the calibration updater doesn't pop up for me. Is this going to work as it is? I sold this to a customer online and had them send it back to me to do the calibration update so they wouldn't have to deal with it. If I send it back to them are they going to just have the calibration error come up again when they try to program their vehicle and then have to run the calibration updater on DSDL again?

Post Thu Jun 23, 2016 2:37 pm

Posts: 56265
Location: DiabloSport World Headquarters

if the button does not appear for you the flag is no longer set, did you update the tool?

It will have to be plugged back into the vehicle to set the flag again.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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