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DSDL keeps "not responding" during update.

Questions and comments specific to the DiabloSport Downloader application.

Moderator: mikel


Posts: 6
I got a trinity T1000 and when I try to use it on my 18 Silverado is says it must be updated. So I try to update it and when it's about 1/3 to 2/3 of the way done uploading the crom file it just stops and say not responding. Tried both USB ports and 2 different cables I had around with the same result.

Anyone have a fix for this in DSDL? Would really like to use the tuner I bought but cant get it updated.


Posts: 6
went out and tried plugging it in to my truck to see if maybe it did finish and just didnt show on the screen but now when I try to power it up the first 4 lights light up but not the final 5th light and just hangs up there. So now it will not even power up all the way!!!! :x :x :x :x

Sure hope this DSDL didnt brick my tuner before ever getting to try it out even.....


Posts: 17762
Location: CT

you need to purchase an ECM unlock for that 2018 truck...

2017/2018/2019 vehicles require a special unlock sequence... so what will happen is, when you go to install a tune the first time, the tool will give you a message that "one or more controllers can not be tuned - Contacting powertech for vehicle unlock... you will be notified within 1-2 days" - or something similar to that effect.. so then in 1-2 days (usually within an hour though) you should receive an email (if you registered your tool on diablo's site) that your update is ready.. or just run the updater again to update your tool in an hour or so - so then you'd run the Ignition Updater on the tool again, and it will update the tool with the unlock code for your ECM, and then you'd be able to tune the vehicle.
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net


Posts: 6
I got this used so it was already registered before I got it. Is there any way to reset it to be able to register it me?


Posts: 17762
Location: CT

you'll need to contact diablo tech support on Monday... support@diablosport.com
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net


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