Missing Dashboards after an update.

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mlm162
Posts: 18
Joined: Sun May 21, 2017 9:21 pm

Re: Missing Dashboards after an update.

Post by mlm162 »

is there anyone on that can walk me through the crom update?
bmxstreet15
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Joined: Mon Nov 02, 2015 4:58 pm

Re: Missing Dashboards after an update.

Post by bmxstreet15 »

Ive been having the same problem for over a year now. Nothing seems to fix the issue. This seems to be a recurring issue with the trinity on mopars. Diablo has requested that I send it in, but with it being out of warranty, who knows what cost I'll be looking at to fix the issue? Mine also has never recognized an SD card but that didnt bother me since I never used an SD card.
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mikel
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Re: Missing Dashboards after an update.

Post by mikel »

mlm162 wrote:is there anyone on that can walk me through the crom update?
click update tool on dsdownloader, select the file, then click ok and it will load it :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
mlm162
Posts: 18
Joined: Sun May 21, 2017 9:21 pm

Re: Missing Dashboards after an update.

Post by mlm162 »

mikel wrote:
mlm162 wrote:is there anyone on that can walk me through the crom update?
click update tool on dsdownloader, select the file, then click ok and it will load it :)
Ok Thank you, Can you verify that this is the newest and latest Crom?

trinity_diablo_dcx_gas-1r13i_update.crom

With this update I did receive 1 additional dashboard which was named "charger" but still have the 07_hemi dashboard.

Do I need to send the tool in and have it wiped and re-programmed? and if so what is the shipping and turn around on something like that? it is still well with in the 1 year warranty.
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trinity_diablo_dcx_gas-1r13i_update.crom
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mlm162
Posts: 18
Joined: Sun May 21, 2017 9:21 pm

Re: Missing Dashboards after an update.

Post by mlm162 »

mikel wrote:
mlm162 wrote:is there anyone on that can walk me through the crom update?
click update tool on dsdownloader, select the file, then click ok and it will load it :)
Will this crom lvl. give me back all of my layouts in logging/ monitoring?
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mikel
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Re: Missing Dashboards after an update.

Post by mikel »

mlm162 wrote:I just had an update for my trinity, it is now at v.1r13i. I only have 07_up_Hemi and Charger pre-set dashboards for logging.
.

What year/make is your vehcle?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
mlm162
Posts: 18
Joined: Sun May 21, 2017 9:21 pm

Re: Missing Dashboards after an update.

Post by mlm162 »

mikel wrote:
mlm162 wrote:I just had an update for my trinity, it is now at v.1r13i. I only have 07_up_Hemi and Charger pre-set dashboards for logging.
.

What year/make is your vehcle?
2013 Dodge Charger Pursuit 5.7
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mikel
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Re: Missing Dashboards after an update.

Post by mikel »

well, thats a delayed response :)

Go to options.show information and tell me what the current part and version are please.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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