Board index Trinity Technical Discussion Trinity Dodge Gas T-1000 Won't save original back-up (Error -14)

T-1000 Won't save original back-up (Error -14)

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Moderator: mikel


Posts: 6
Bought an unlocked PCM from Holley performance in Florida that has the 93 tune installed. Everytime I try to save original backup, I get error code -14 after 2 attempts to install tune with it saying "this may happen if the PCM already has a tune installed". What do I need to do to get this married to my car? And I have already done a Calupdate on my tool.

Vehicle Info below

2016 Dodge Challenger Scat Pack
6.4L
6 speed manual

Tool info:
Part: DCX_gas_15
Version: v.1r23e
Bootloader version: 0.0
Hardware: Trinity
2016 Dodge Challenger Scat Pack 6 speed..6.4L
Barton Shifter
Hellcat Bottom Airbox with headlight tube for Ram Air.
Flowmaster Catback /Mid muffler and Reso delete.
180 Thermostat
Skip shift Terminator
CDV delete
Diablosport PCM/Tuned by Tapped Performance.
Up next is: Kooks Headers/Cat Delete


Posts: 55377
Location: DiabloSport World Headquarters

this is your first time trying to tune with this pcm and tuner?
Have you used tuned this pcm with any other software?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 6
mikel wrote:
this is your first time trying to tune with this pcm and tuner?
Have you used tuned this pcm with any other software?



I just got the PCM yesterday (*Edit, actually it was Monday) from Holley/Powerteq in Florida and installed it this morning. I bought it through Tapped performance in Texas though. He had it dropped shipped to my house instead of his garage. Car runs fine with the preloaded tune from Holley/powerteq on the PCM, I just need to get it married to my T-1000 so custom tuning will be possible.

The tool was used for my 2014 Ram but I reset/installed the factory backup when I sold it, and this reset the T-1000 to factory state.

Under tool info, my car VIN number is coming up. Now I did use this tool to erase CEL caused by my active exhaust valves with the factory PCM installed. Could this be a problem even though I never tried to marry it because I knew that it couldn't be married with the encrypted factory PCM? Also, I still have the factory PCM as well in my garage.

Thanks,
Charlie

Edited...Added some pics...Sorry they're huge and flipped sideways lol!
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2016 Dodge Challenger Scat Pack 6 speed..6.4L
Barton Shifter
Hellcat Bottom Airbox with headlight tube for Ram Air.
Flowmaster Catback /Mid muffler and Reso delete.
180 Thermostat
Skip shift Terminator
CDV delete
Diablosport PCM/Tuned by Tapped Performance.
Up next is: Kooks Headers/Cat Delete


Posts: 55377
Location: DiabloSport World Headquarters

theone that says cal update not saved is new to me.
Any idea what it says under more info on that error?

Can you give us a call so we can try resetting the device and forcing it to load a fresh stock file to the pcm?


Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 6
mikel wrote:
theone that says cal update not saved is new to me.
Any idea what it says under more info on that error?

Can you give us a call so we can try resetting the device and forcing it to load a fresh stock file to the pcm?

Mike,

What time you guys close? I have to go pick the kids up from school now but should be back in an hour or so. I'm in Kentucky by the way, I think you guys are in Florida right?

Thanks
2016 Dodge Challenger Scat Pack 6 speed..6.4L
Barton Shifter
Hellcat Bottom Airbox with headlight tube for Ram Air.
Flowmaster Catback /Mid muffler and Reso delete.
180 Thermostat
Skip shift Terminator
CDV delete
Diablosport PCM/Tuned by Tapped Performance.
Up next is: Kooks Headers/Cat Delete


Posts: 55377
Location: DiabloSport World Headquarters

We are here until 5:00 PM EST.
561-908-0040 x4
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 6
This is what is displayed under more info after the error message "calupdate not saved"...'PCM: Error prepare page (-1)
2016 Dodge Challenger Scat Pack 6 speed..6.4L
Barton Shifter
Hellcat Bottom Airbox with headlight tube for Ram Air.
Flowmaster Catback /Mid muffler and Reso delete.
180 Thermostat
Skip shift Terminator
CDV delete
Diablosport PCM/Tuned by Tapped Performance.
Up next is: Kooks Headers/Cat Delete


Posts: 6
mikel wrote:
We are here until 5:00 PM EST.
561-908-0040 x4



Mike,
Here is the order number if that helps you any.

C000879029
2016 Dodge Challenger Scat Pack 6 speed..6.4L
Barton Shifter
Hellcat Bottom Airbox with headlight tube for Ram Air.
Flowmaster Catback /Mid muffler and Reso delete.
180 Thermostat
Skip shift Terminator
CDV delete
Diablosport PCM/Tuned by Tapped Performance.
Up next is: Kooks Headers/Cat Delete


Posts: 6
mikel wrote:
We are here until 5:00 PM EST.
561-908-0040 x4


We got it going Mike, thanks to you and to your tech that helped me out tremendously!
2016 Dodge Challenger Scat Pack 6 speed..6.4L
Barton Shifter
Hellcat Bottom Airbox with headlight tube for Ram Air.
Flowmaster Catback /Mid muffler and Reso delete.
180 Thermostat
Skip shift Terminator
CDV delete
Diablosport PCM/Tuned by Tapped Performance.
Up next is: Kooks Headers/Cat Delete


Posts: 55377
Location: DiabloSport World Headquarters

Awesome.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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