Vehicle Selection Issue
Moderator: mikel
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- Posts: 3
- Joined: Mon Feb 09, 2015 10:08 pm
Vehicle Selection Issue
I received my Trinity in the mail over the weekend, went ahead and updated everything over the computer as soon as I opened it. When I hook the trinity up to my 2012 Challenger R/T and go through the vehicle selection process, it doesn't want to select a Challenger.
As I go through the process I selected the year make and model, then get to a screen that tells me all the dodge and Chrysler vehicles it supports, press continue and it asks, choose 2005-2014 dodge/Chrysler/jeep truck & suv (dcx_gas)? I say no and it starts over with the vehicle selection process. It's just an endless loop of this.
Am I doing something wrong?
As I go through the process I selected the year make and model, then get to a screen that tells me all the dodge and Chrysler vehicles it supports, press continue and it asks, choose 2005-2014 dodge/Chrysler/jeep truck & suv (dcx_gas)? I say no and it starts over with the vehicle selection process. It's just an endless loop of this.
Am I doing something wrong?
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Re: Vehicle Selection Issue
Why are you clicking no?
its asking you to verify what you selected, you have to click yes to proceed....
Thanks
its asking you to verify what you selected, you have to click yes to proceed....
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 3
- Joined: Mon Feb 09, 2015 10:08 pm
Re: Vehicle Selection Issue
It comes up with 2005-2014 dodge/Chrysler/jeep truck & suv (dcx_gas), is that okay for my Challenger too? I thought it would have Challenger somewhere in that list.
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- Posts: 3
- Joined: Mon Feb 09, 2015 10:08 pm
Re: Vehicle Selection Issue
Nevermind! Called tech support and found my answer, guess it's a common question.
Thanks for your prompt reply though.
Thanks for your prompt reply though.
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- Posts: 1
- Joined: Tue Mar 17, 2015 5:05 am
Re: Vehicle Selection Issue
I am having a similar issue with 04 ram 1500 it has options for srt4,2500, and 3500 but not the 1500?
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Vehicle Selection Issue
pick 05 or 06 ram, it will work fine.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Vehicle Selection Issue
I'm having this same issue with the 2015 Ram Trinity/PCM. Endless loop of Vehicle Selection when connected to either the computer or the truck.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Vehicle Selection Issue
try selecting 2014 ram for now.Excavator wrote:I'm having this same issue with the 2015 Ram Trinity/PCM. Endless loop of Vehicle Selection when connected to either the computer or the truck.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Vehicle Selection Issue
Thank mikel! Tried choosing 2014 and a couple other years/models as well. Still looping the Vehicle Selection screens...
Re: Vehicle Selection Issue
I also have a 2015 Chevy 2500. Plugged the Trinity into that and it still loops the vehicle selection screen there too.
Re: Vehicle Selection Issue
trvwilkins wrote:It comes up with 2005-2014 dodge/Chrysler/jeep truck & suv (dcx_gas), is that okay for my Challenger too? I thought it would have Challenger somewhere in that list.
Re: Vehicle Selection Issue
Any answers for this? I am having the same on a 2015 fiesta st
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Vehicle Selection Issue
update the tool then try again please.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Vehicle Selection Issue
I am having the same issue of endless selection loop for my 2015 ram 1500 .... I have tried different years and diff vehicles with same engine and the same loop error occurs. I have updated it more than once now with no success. Please help thanks