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data viewer error codes

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Moderator: mikel

Post Wed Jan 17, 2018 10:19 am

Posts: 4
I am receiving error codes when trying to load a saved log to the data viewer. "parameter is incorrect" appears. The tuner working on my vehicle now tells me that the information in the data logs is all incorrect, and that the handheld has something wrong with it. Any help is appreciated.


ZD

Post Wed Jan 17, 2018 10:25 am

Posts: 53704
Location: DiabloSport World Headquarters

what device are you logging with specifically?

Please post the log here so we can check it out.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Jan 17, 2018 10:30 am

Posts: 4
i am using the Trinity. Its a 2014 chally Rt. complete motor build from 5.7 to 392. long tubes, head work, bored, stroked, cammed, nitrous, nothing of the original motor is left. i dont want to throw my tuner under the bus just yet, but the tune is extremely rich. then im told the info hes recieving isnt even correct.
Attachments
C1.LOG
recent cruise log
(543.55 KiB) Downloaded 92 times

Post Wed Jan 17, 2018 10:36 am

Posts: 4
ok so the Error codes are showing while trying to connect to the tool in Data Viewer

Post Wed Jan 17, 2018 10:50 am

Posts: 53704
Location: DiabloSport World Headquarters

what version of dataviewer are you using?

The log opens for me fine.

The data does seem to be incorrect though.

Whats the version on the Trinity?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Jan 17, 2018 5:53 pm

Posts: 4
data viewer version 3.4.2.3

trinity version v.1r13d

Post Thu Jan 18, 2018 12:17 pm

Posts: 53704
Location: DiabloSport World Headquarters

hmm, on the trinity, whats the 'part' shown under options/show information?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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