Intune freezing

Post questions or any issues with your inTune here.
lsteiner72
Posts: 5
Joined: Mon Jul 11, 2016 12:21 pm

Re: Intune freezing

Post by lsteiner72 »

Can someone please advise to my post?
dmoore
Posts: 7
Joined: Fri Jan 05, 2018 8:31 pm

Re: Intune freezing

Post by dmoore »

down loaded ignition ran updates to my in tune 1000 plugged in to tahoe and still freezes after turning key on when prompted cant return to stock cant re tune or any thing called tech they said to update via ignition any help would be great.
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Intune freezing

Post by mikel »

we'll need to reset the device.
Please posth the backup files from the tunes folder here so we can reset it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
dmoore
Posts: 7
Joined: Fri Jan 05, 2018 8:31 pm

Re: Intune freezing

Post by dmoore »

mikel wrote:we'll need to reset the device.
Please posth the backup files from the tunes folder here so we can reset it.


not sure how to go about doing this thank you for the reply
dmoore
Posts: 7
Joined: Fri Jan 05, 2018 8:31 pm

Re: Intune freezing

Post by dmoore »

here are back ups
Attachments
TCM_24245713_Backup.grg
(15.05 KiB) Downloaded 445 times
ECM_12622187_Backup.grg
(57.28 KiB) Downloaded 445 times
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Intune freezing

Post by mikel »

thanks, we can reset it now, can you give us a call with the tool powered up and mention that I asked you to call for a reset?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
dmoore
Posts: 7
Joined: Fri Jan 05, 2018 8:31 pm

Re: Intune freezing

Post by dmoore »

yes sir will call in Monday as its to late now thank you for the help
Stage303
Posts: 5
Joined: Thu Jan 10, 2019 8:18 pm

Re: Intune freezing

Post by Stage303 »

I seem to be having the same issue with my Intune i3 . I can scan my 03 SRT4 just fine. But as soon as I hit Tune Vehicle it sits on please wait for a min then hangs. I have sat there for over ten mins waiting on it and nothing has happened. I have power cycled it and nothing happens. Called support the forced a group update...still the same thing.
Called them again sent me the same update...still hanging.
I`m not sure what to do at this point. I can't even reload my stock tune.
dmoore
Posts: 7
Joined: Fri Jan 05, 2018 8:31 pm

Re: Intune freezing

Post by dmoore »

mikel wrote:thanks, we can reset it now, can you give us a call with the tool powered up and mention that I asked you to call for a reset?

Thanks

works great now thanks again for the help
KrazyKohl
Posts: 1
Joined: Fri Apr 03, 2020 10:51 pm

Re: Intune freezing

Post by KrazyKohl »

Having the same problem with my intune I go to tune I start the back up and it freezes. Need help. Thank You
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