Board index inTune i-1000 Technical Discussion Auto Updater/PC related issues I2 Says vehicle not supported but doesn't update

I2 Says vehicle not supported but doesn't update

Post any issues or questions regarding the inTune auto updater application, or any PC related issues here.

Posts: 4
I purchased an unlocked pcm for my 2016 Charger. I have an I2 that I purchased another license for to use. Now that the pcm is installed it says vehicle not supported. I've tried to update it and it always says downloading 4/4 files but then goes to the up to date screen. If I plug the i2 back in it does the same thing all over again with the update process. I don't believe it is updating like it should so I can use this new pcm for tuning. I'm trying to attach the info file to this post also.
Attachments
info.xml
(2.17 KiB) Downloaded 453 times


Posts: 53925
Location: DiabloSport World Headquarters

JMackSRT wrote:
I purchased an unlocked pcm for my 2016 Charger. I have an I2 that I purchased another license for to use. Now that the pcm is installed it says vehicle not supported. I've tried to update it and it always says downloading 4/4 files but then goes to the up to date screen. If I plug the i2 back in it does the same thing all over again with the update process. I don't believe it is updating like it should so I can use this new pcm for tuning. I'm trying to attach the info file to this post also.

save this to the i2 drive and let the device import it then you can load the update to the car then install the tune.
Attachments
2C3CDXEJ2GH196948_05035892ac.drg
(1.32 MiB) Downloaded 557 times
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 4
I got a tune loaded! Just a couple questions. I don't see any transmission adjustments. It's like it thinks I have a manual. Also on the fan adjustments I don't have fan speeds I just have desired ect. I have a 180* stat installed also. Thanks for the help!


Posts: 53925
Location: DiabloSport World Headquarters

there are not trans adjustments available currently.
The fans are set by lowering the desired coolant temp.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 2
I am having the same issue with a new unlocked PCM and i2 tuner. I cannot tune the PCM with a "vehicle not support" message wants me to continue to update the i2 but it is already fully up to date. Attached is the info.xml file. Please help!
Attachments
info.xml
(1.96 KiB) Downloaded 402 times


Posts: 53925
Location: DiabloSport World Headquarters

wcorey6 wrote:
I am having the same issue with a new unlocked PCM and i2 tuner. I cannot tune the PCM with a "vehicle not support" message wants me to continue to update the i2 but it is already fully up to date. Attached is the info.xml file. Please help!

save this to the i2 drive, let it import the file then load it to the vehicle then you may tune it.
Attachments
2C3CDZBT4GH315746_68274830AC.drg
(1.25 MiB) Downloaded 433 times
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 2
Location: NW PA
Hi Mike,
Bought an unlocked I2010 for my 2008 Chrysler 300C and having similar issues to the other posters. When plugged in it stated vehicle not supported, I ran some updates and now all it does is keep updating over and over when plugged into the laptop or car. I've attached the info file and hoping you can help. I also work crazy hours so I can't hook it up and call in during business hours. Any help is appreciated. JR
Attachments
info.xml
(2.09 KiB) Downloaded 350 times


Posts: 53925
Location: DiabloSport World Headquarters

JRs300C wrote:
Hi Mike,
Bought an unlocked I2010 for my 2008 Chrysler 300C and having similar issues to the other posters. When plugged in it stated vehicle not supported, I ran some updates and now all it does is keep updating over and over when plugged into the laptop or car. I've attached the info file and hoping you can help. I also work crazy hours so I can't hook it up and call in during business hours. Any help is appreciated. JR

if there is a fiule called group_update in the drive, delete it then it should be good to try on the vehicle again.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 2
Location: NW PA
Thanks Mike! Works like a charm tonight.

Later JR


Posts: 3
Hey mike, I am having the same issue with my 2014 rt charger, went to adjust some tunes and said vehicle not supported and try to update keeps trying to download home_group , where can I delete this?


Posts: 3
here is my info
Attachments
info.xml
(2.67 KiB) Downloaded 175 times


Posts: 53925
Location: DiabloSport World Headquarters

Dead0bolt wrote:
here is my info

you are up to date, id hold off on updating for now.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 1
I'm having the same problem with my I2. Keeps telling me the vehicle is not supported and I need to update the device. We updated it but its still saying the same thing. I've attached my info.xml file.
Attachments
info.xml
(2.52 KiB) Downloaded 156 times


Posts: 53925
Location: DiabloSport World Headquarters

millernz123 wrote:
I'm having the same problem with my I2. Keeps telling me the vehicle is not supported and I need to update the device. We updated it but its still saying the same thing. I've attached my info.xml file.

can you give us a call to reset the device? If it will let you go back to stock thats a good idea as well.

Once either is done, try toi tune again and if it asks for any update, post the new info file here, do not run ignition or wifi.





Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Posts: 17
Since this is an ongoing problem...I'm having the same issue. I get the error you see attached.

Ive included my original backup and info.xml. If there is anything DS can do for me please assist.

Intune won't read vehicle; car is extensively modified so I can't even drive it until I can load my custom tune.
Attachments
error.PNG
error.PNG (277.02 KiB) Viewed 5839 times
PCM_05029832AE_Backup.drg
(43.14 KiB) Downloaded 123 times
info.xml
(2.07 KiB) Downloaded 113 times


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