Stuck "Please wait/ Update"

Post any issues or questions regarding the inTune auto updater application, or any PC related issues here.
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BeyondUno
Posts: 6
Joined: Sun Apr 16, 2017 1:11 am

Stuck "Please wait/ Update"

Post by BeyondUno »

Hello everyone,

I recently just purchased a Intune i2, part #i2010 plugged it in to my windows laptop and its been stuck forever on the "Checking/Installing Updates" also when I opened the Intune Update via the folder it tells me "registration unable to locate file D:\Info.xml" and below it "unable to locate file D:\Info.xml" the times I do end up in the main menu it wont even update via wifi, stays stuck configuring wifi. This is for a 2013 Dodge Charger. My email is normanruano@gmail.com
BeyondUno
Posts: 6
Joined: Sun Apr 16, 2017 1:11 am

Re: Stuck "Please wait/ Update"

Post by BeyondUno »

Bump
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Stuck "Please wait/ Update"

Post by mikel »

do you see the info file in the i2 drive?
Can you please post it here?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
BeyondUno
Posts: 6
Joined: Sun Apr 16, 2017 1:11 am

Re: Stuck "Please wait/ Update"

Post by BeyondUno »

mikel wrote:do you see the info file in the i2 drive?
Can you please post it here?

Thanks
I will post later once I'm home.
BeyondUno
Posts: 6
Joined: Sun Apr 16, 2017 1:11 am

Re: Stuck "Please wait/ Update"

Post by BeyondUno »

Image
Image
this is what comes up.
BeyondUno
Posts: 6
Joined: Sun Apr 16, 2017 1:11 am

Re: Stuck "Please wait/ Update"

Post by BeyondUno »

I work long shifts so never have time to call, but really need help updating this thing. Even updating through the tuners new WiFi setting is useless, gets stuck on "confirming wifi" part.
grnmountainboy
Posts: 1
Joined: Sun Apr 30, 2017 9:09 am

Re: Stuck "Please wait/ Update"

Post by grnmountainboy »

Same problem with the Mac version as well
BeyondUno
Posts: 6
Joined: Sun Apr 16, 2017 1:11 am

Re: Stuck "Please wait/ Update"

Post by BeyondUno »

grnmountainboy wrote:Same problem with the Mac version as well
Yup on the Mac it doesn't even allow me to open the updater. Which is why I tried it on Windows, but still can't update the tuner. Super frustrating.
firefighters_axe
Posts: 2
Joined: Thu May 21, 2015 12:31 pm

Re: Stuck "Please wait/ Update"

Post by firefighters_axe »

Was this issue resolved? If so how? I have the same problem.
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