Board index inTune i-1000 Technical Discussion inTune DCX (i-1000-DCX) by mistake deleted

by mistake deleted

Post questions/issues related to your inTune-DCX application here.
Post Thu May 09, 2019 9:36 am

Posts: 7
Hello everybody,

I've got some new issues with my "new" intune i1000.
I wanted to drag and drop the "tooned" file which was converted by "mikel" about one week ago.
When I was done with it, I delted the "tunes" folder from the intune by mistake.
So now my "tooned" file and my backup file is deleted and the i1000 says, that my car (2012 dodge charger srt8)
is not supported.

When I plug in the intune at the OBD Port of my car, the intune says that my can't be found (probably because of the deleted backup file)

Is there a way to get my backup?

Could you please help me?

Thanks you for your help.

Regards

Maxi

Post Thu May 09, 2019 9:52 am

Posts: 54698
Location: DiabloSport World Headquarters

deleting the tunes folder doesn't have any impact on how the device works.
Please post the current info.xml file from the device.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Thu May 09, 2019 1:16 pm

Posts: 7
attached the info.xml

Greetings
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Post Thu May 09, 2019 3:45 pm

Posts: 54698
Location: DiabloSport World Headquarters

2 things, the tool needs to be updated as it is missing a file, and its not married to the vehicle so there is no backup being held currently.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri May 10, 2019 10:54 am

Posts: 7
hi mikel,

update: the intune is now fine and it can find my car again :wink:
now here's the new (old) problem. Now the intune shows me
"too many sum dec" on the screen after I draged the file you converted me (pic attached)
Maybe the file you converted was for a wrong device.
Would you please take a second try.
Also attached are now the files I got from "diablotoona" again.

Please help me.

Thanks a lot!!!

Regards
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Post Fri May 10, 2019 12:10 pm

Posts: 54698
Location: DiabloSport World Headquarters

is the backup file you posted here from the device after it read the vehicle again?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri May 10, 2019 1:33 pm

Posts: 7
the backup file was the old one, which I have recieved from the "Diablotoona" so it was a
backup for the t1000 i guess.
now I attached the backup that was made, after the intune is "working again" if you need this.
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Post Tue May 14, 2019 10:28 am

Posts: 7
Hey mike,
Could you already convert it?

Post Fri May 17, 2019 12:39 pm

Posts: 54698
Location: DiabloSport World Headquarters

Here you go.
You do not have the required permissions to view the files attached to this post.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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