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Vehicle unsupported...

Post questions/issues related to your inTune-DCX application here.
Post Thu Nov 19, 2015 3:41 pm

Posts: 5
Same issue as some people here.

I restored stock tune before the dealer flashed/updated PCM, then I got the vehicle unsupported/update DCX online message after trying to reload my tune.

I updated DCX online, and now I still get the unsupported message.

2014 RAM 1500, 5.7

Post Thu Nov 19, 2015 4:13 pm

Posts: 53704
Location: DiabloSport World Headquarters

please post the info.xml file from the i2 drive.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri Nov 20, 2015 9:33 am

Posts: 5
info.xml
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Post Tue Nov 24, 2015 9:31 am

Posts: 5
should I just restore my intune and re-marry it to my truck?? I have my custom tunes backed up on my PC.

Post Tue Nov 24, 2015 10:50 am

Posts: 53704
Location: DiabloSport World Headquarters

the tool is already married, it seems you did not restore the stock tune first.

fax or email proof of the dealer flash then call with the tool powered up and we will reset it for you.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Tue Nov 24, 2015 12:13 pm

Posts: 5
Awesome! thank you Mike, and your team, for the quick update/fix.


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