Vehicle not supported even after update
Vehicle not supported even after update
Hi all,
I got the "calibration update required" message then "vehicle not supported" last night, on my 2013 charger SXT.
I plugged it in a computer and updated the calibration but still I got the "calibration required" message.
I updated the firmware too with no success so far.
Any idea how to fix this? info file attached.
I got the "calibration update required" message then "vehicle not supported" last night, on my 2013 charger SXT.
I plugged it in a computer and updated the calibration but still I got the "calibration required" message.
I updated the firmware too with no success so far.
Any idea how to fix this? info file attached.
You do not have the required permissions to view the files attached to this post.
Re: Vehicle not supported even after update
Help anyone?
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Vehicle not supported even after update
did you take the vehicle to a dealer without restoring the stock tune?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Vehicle not supported even after update
Yes, the dealer called for a recall to fix the spare tire and something else 2 weeks ago. But I don't know if they reflashed the ECU.
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Vehicle not supported even after update
they did...this is why you must always restore when going to the dealer or they will flash it and lock you out.
Please give us a call with the tool powered up so we can reset the device.
Thanks
Please give us a call with the tool powered up so we can reset the device.
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Vehicle not supported even after update
Done. It worked perfectly.
Thank you so much Mike.
Thank you so much Mike.
-
- Posts: 8
- Joined: Fri Jan 13, 2017 11:34 pm
Re: Vehicle not supported even after update
What did he say to do? My new Diablosport is doing the same thing.
2006 Chrysler 300C 5.7L
2006 Chrysler 300C 5.7L
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Vehicle not supported even after update
did you go to the dealer without restoring the stock tune first?tt.personalaccount wrote:What did he say to do? My new Diablosport is doing the same thing.
2006 Chrysler 300C 5.7L
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 8
- Joined: Fri Jan 13, 2017 11:34 pm
Re: Vehicle not supported even after update
Thanks Mike. I haven't been to the dealer in nearly a year. A couple years ago they replaced the motor for me if that helps figure this out any. This is the first time I have tried a Diablo (or any other device) on the car.
-
- Posts: 8
- Joined: Fri Jan 13, 2017 11:34 pm
Re: Vehicle not supported even after update
My info.xml file:
<?xml version="1.0"?>
-<tool_info>
<registration updates="0" tool_oem="DIABLO_D" status="0" sn="14U7Z5MO4R"/>
-<applications count="5">
<application rev="2r01n" name="vehicle"/>
<application rev="2r01c" name="updater"/>
<application rev="2r01i" name="gui"/>
<application rev="2r01d" name="installer"/>
<application rev="2r01a" name="logger"/>
</applications>
-<databases gui="2r01f" vin="2r01g" dtc="2r01a" dbnames="2r00">
<database pid="2r01cc" tune="2r01f" mfr="DCX"/>
<database pid="2r01cf" mfr="FORD"/>
<database pid="2r01ba" mfr="GM"/>
</databases>
-<system rev="1r01a" config="1r01d">
<option name="Wifi" driver="v4.0.2_9000.20130911" enabled="true"/>
</system>
<last-connected vin="2C3KA63H26H455094" mfr="DCX" calid="05094779AL"/>
<last-connected calid="04692392AIke0v0"/>
<licenses tuned="0" available="1"/>
<reg reg="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"/>
</tool_info>
<?xml version="1.0"?>
-<tool_info>
<registration updates="0" tool_oem="DIABLO_D" status="0" sn="14U7Z5MO4R"/>
-<applications count="5">
<application rev="2r01n" name="vehicle"/>
<application rev="2r01c" name="updater"/>
<application rev="2r01i" name="gui"/>
<application rev="2r01d" name="installer"/>
<application rev="2r01a" name="logger"/>
</applications>
-<databases gui="2r01f" vin="2r01g" dtc="2r01a" dbnames="2r00">
<database pid="2r01cc" tune="2r01f" mfr="DCX"/>
<database pid="2r01cf" mfr="FORD"/>
<database pid="2r01ba" mfr="GM"/>
</databases>
-<system rev="1r01a" config="1r01d">
<option name="Wifi" driver="v4.0.2_9000.20130911" enabled="true"/>
</system>
<last-connected vin="2C3KA63H26H455094" mfr="DCX" calid="05094779AL"/>
<last-connected calid="04692392AIke0v0"/>
<licenses tuned="0" available="1"/>
<reg reg="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"/>
</tool_info>
-
- Posts: 8
- Joined: Fri Jan 13, 2017 11:34 pm
Re: Vehicle not supported even after update
I didnt have it in "Run"
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Vehicle not supported even after update
OK, so you are good to go now?
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 8
- Joined: Fri Jan 13, 2017 11:34 pm
Re: Vehicle not supported even after update
Sure am. Thank you Mike
Re: Vehicle not supported even after update
Can I get the same help? I have the latest update and still get this issue and the dealer updated my PCM without my knowledge. I had the car there for a Alternator and when I picked up the car I saw they updated the PCM.
What can I do now?
What can I do now?
-
- Posts: 1
- Joined: Wed Apr 05, 2017 9:54 pm
Re: Vehicle not supported even after update
im having same exact issue. i dont remember if i restored back or not. had airbag recall on my charger and he told me they flashed or updated cars computer. now i get the calibration update message. no new updates available for the intune.