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DCX Tune DB Missing

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Post Thu Mar 30, 2017 12:57 am

Posts: 15
I have 2011 Challenger RT and had been using my tuner with no problems until today. I tried to update and all of the sudden i get this message and i looked into my firmware and I have lost the DCX Tune DB. Anybody else had this problem or can tell me how to resolve it?
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Post Thu Mar 30, 2017 1:05 am

Posts: 15
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Post Thu Mar 30, 2017 1:06 am

Posts: 15
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Post Thu Mar 30, 2017 1:08 am

Posts: 15
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Post Thu Mar 30, 2017 1:10 am

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Post Thu Mar 30, 2017 8:04 am

Posts: 52543
Location: DiabloSport World Headquarters

you just need to update it again please.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri Mar 31, 2017 11:39 am

Posts: 15
I did in my mac and i finally got the DB Tune back inthere. However, When trying to hook it up to my durango now I get the same message :PCM needs calibration:...I already hooked it up to a pc twice and still getting the same message.

Post Tue Apr 04, 2017 2:54 pm

Posts: 15
so i got it back from my pc and now when i tried to hook it up to my durango it gives me this message:
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Post Tue Apr 04, 2017 2:55 pm

Posts: 15
mikel wrote:
you just need to update it again please.


i had this in my 11 challenger rt but I put it back to stock since I took to the dealership. Can this tuner be unmarried from my challenger and then be hooked up to another car?

Post Wed Apr 05, 2017 10:55 am

Posts: 52543
Location: DiabloSport World Headquarters

you can call in and have it unlocked for $159.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Apr 05, 2017 11:33 am

Posts: 15
so that means that this device can only work for my 2011 challenger even thou i already put my challenger back to stock mode and unslaved the tuner from the car? I just need to know my options because at this point i am considering buying a new one where i can have both cars.

Post Wed Apr 05, 2017 1:28 pm

Posts: 52543
Location: DiabloSport World Headquarters

the device was not removed, or its married to a different vehicle.
Post the info.xml file from the tunes folder and I can tell you what its married to.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Apr 05, 2017 4:54 pm

Posts: 15
mikel wrote:
the device was not removed, or its married to a different vehicle.
Post the info.xml file from the tunes folder and I can tell you what its married to.


Shuts...My device has only been to my challenger and I thought i had unmarried it and thats why I had hooked it up to my durango...I thought it was not married to my challenger anymore. Is there a video of how to unmarry the tuner ?

Post Thu Apr 06, 2017 3:59 pm

Posts: 52543
Location: DiabloSport World Headquarters

select tune vehicle then restore original backup.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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