Board index inTune i-1000 Technical Discussion inTune DCX (i-1000-DCX) '14 Ram 5.7 update problems

'14 Ram 5.7 update problems

Post questions/issues related to your inTune-DCX application here.
Post Tue Apr 11, 2017 10:53 pm

Posts: 6
Hello. Was having problems over a year ago with my truck dying when rolling to a stop. Was using a custom tune that I had previously installed several times with no issues. Finally reinstalled stock tune, took it to the dealership, and they ended up reflashing the PCM (TSB 18-025-14, flash 1819-06-AY .2) and reflashing the TCM (TSB 21-011-14, flash 1819-05-9U). Since then, have tried a couple times to get the DCX to write a tune. Tried again tonight. Keeps telling me "PCM calibration for (my VIN) might need an update. Check for a Calibration Update?" So I hit the green check mark, and I get "Please unplug this inTune and then connect it to a PC with Internet access. You may now unplug the device and connect it to a PC". Did this, walked through the update, all went as indicated. Went back to truck, got exactly same results. Brought inTune back in, hooked to PC, shows "no updates available" or something to that effect. Have not used my DCX since October 2015 (over 40,000 miles ago) because of this. Need to know what to do to fix it. Can't use canned tunes OR custom tunes now. Not the most tech savvy (have my 16 y.o. son computing for me!), so talk English, not computer, please. Other info on the DCX: Version 1r04j. Any help is greatly appreciated.

Post Wed Apr 12, 2017 7:58 am

Posts: 52167
Location: DiabloSport World Headquarters

please post the info.xml file from the intune drive.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Apr 12, 2017 9:44 pm

Posts: 6
<?xml version="1.0"?>
<tool_info>
<main svn="9115" sw_rev="1r04j" full_version="InTune-1r04j 03/14/2016 10:51:37 AM"/>
<registration status="0" sn="K8Y688B-7"/>
<cal_id CM1="68234055AA" PCM="68153794AH"/>
<restore bc="31" vin="1C6RR6LT1ES177469" id="0"/>
<system_db vin="1r01g" dtc="1r01a" info="1r01b"/>
<db pid="1r01b" tune="1r01v" mfr="DCX"/>
<db pid="1r01b" mfr="FORD"/>
<db pid="1r01a" mfr="GM"/>
<license tuned="0" avail="1"/>
<unsupported vin="1C6RR6LT1ES177469" oem="DCX" calid="68153794AH"/>
<updates count="5"/>
<oem tool_oem="DIABLODCX"/>
<reg reg="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"/>
</tool_info>

Post Thu Apr 13, 2017 8:19 am

Posts: 52167
Location: DiabloSport World Headquarters

please attach the actual info file.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Thu Apr 13, 2017 9:19 pm

Posts: 6
Here it is
You do not have the required permissions to view the files attached to this post.

Post Fri Apr 14, 2017 9:25 am

Posts: 16991
Location: CT

They're closed for the holiday.. they will be back on Monday...
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com

Post Fri Apr 14, 2017 10:31 am

Posts: 6
Just my luck. Oh, well - been without it a year and a half - guess another weekend won't hurt.

Post Tue Apr 18, 2017 1:22 pm

Posts: 24
Try running the updater again. You should be all set.

Post Tue Apr 18, 2017 9:17 pm

Posts: 6
And, JimH, are you guessing, or what? You one of the techs on here, with access to my file?

Post Wed Apr 19, 2017 12:27 pm

Posts: 52167
Location: DiabloSport World Headquarters

Jim is one of our developers, yes. Not a guess :)
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Apr 19, 2017 5:09 pm

Posts: 6
Ok, thanx. I'll try it again this evening.

Did not mean to dis anyone. Just that he had no DS banner, only 21 posts, and telling me to try it again when I already had - multiple times.


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