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Restoring InTune to factory settings

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Post Mon May 01, 2017 6:32 pm

Posts: 112
I had a 2014 Camaro 2SS RS that my InTune was married to, but the car was destroyed last Thursday in a crash. How do I go about restoring the InTune to factory settings?

Brad Lannier
2017 Dodge Charger Daytona 392

Post Thu May 04, 2017 3:45 pm

Posts: 112
Anyone? Is this something that'll cost me to unmarry the Intune back to factory settings?
2017 Dodge Charger Daytona 392

Post Wed May 10, 2017 1:16 pm

Posts: 52507
Location: DiabloSport World Headquarters

can you provide proof of the total loss so we can reset the device for you?

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Tue May 16, 2017 5:03 pm

Posts: 112
Hey Mike, what proof would you need? I have the pics, or the email from the insurance company's adjuster. I can always forward you the email...
2017 Dodge Charger Daytona 392

Post Fri May 19, 2017 4:26 pm

Posts: 112
The email exchange with the insurance company (The Hartford):

Good afternoon Brad,

We have had a chance to inspect the 2014 Chevrolet Camaro. Due to the amount of damage to the vehicle, we have deemed a total loss per state guidelines.

Attached you will our valuation report. The valuation report is run by JD Power and it provides with the Market Value or Actual Cash Value (ACV) for the vehicle. We then put that number into a calculation that adjusts for sales tax and any fees that are applicable. Below you will find the breakdown of this settlement.

You have two options for this vehicle. You can keep the vehicle (Owner Retains) or you can release the vehicle to The Hartford (Hartford Obtains). The final settlement amount for each is highlighted in yellow.

Total Loss Calculations for NORTH CAROLINA - Hartford Obtains

Hi Jessica,
We'll opt for The Hartford obtaining the vehicle, and accept the payout.

Thank you for getting back to me so quickly! The first thing we will do is send some paperwork to you to sign. This will be delivered to you via UPS in the next couple of days. We also need to get the vehicle moved to our salvage company Copart. In order to do this you will need to contact Cox Towing to release the vehicle to The Hartford.

I also need to know if there is still a lien on the vehicle? If so, we will need the name of the lienholder, their phone number, and the account number to call them for a payoff.

As the vehicle is a total loss, we can only allow 7 additional days in the rental. The rental will need to be turned back in on May 17th in order to avoid any out of pocket expenses.

Please let me know if you have any additional questions. Thanks!

Jessica Morton
Claims Representative
Auto Bodily Injury
cid:image001.gif@01CF7E4E.3A93FE40
The Hartford Financial Services Group, Inc.
P.O. Box 14264
Lexington, KY 40512-4264
W: 877-230-3084 Extension: 2307260
F: 866-809-1239
Writing Company: Trumbull Insurance Company


Mike, will this suffice?
2017 Dodge Charger Daytona 392

Post Mon May 22, 2017 3:20 pm

Posts: 112
Mike, did transcript from the insurance company's email give you the proof you need to reset my InTune back to factory settings?
2017 Dodge Charger Daytona 392

Post Mon May 22, 2017 3:54 pm

Posts: 52507
Location: DiabloSport World Headquarters

do yo uhave a document you can attach with their letterhead?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed May 24, 2017 2:00 pm

Posts: 112
Never had a document, just the email. PM me your email, and I can forward it to you.
2017 Dodge Charger Daytona 392


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