2014 RAM 1500 error

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ydoutaz
Posts: 1
Joined: Wed Aug 09, 2017 4:09 pm

2014 RAM 1500 error

Post by ydoutaz »

Hi, I just buyed an old Intune DCX and I have some problems. it seems like the licence a been released, because in the "tool Status" I can read "Licenced: 0/1. But when I connect to my vehicle, I always have the message: "Unable to prepare calibration update. Tool contains a UNDEFINED backup". Then a go on the computer connect the tool, and it seems like it can't update, I have this message: "The current firmware revisioon (1r03j) cannot be replaced by the firmware package within group_update1_0.

Can you help me or explain me what is the problem.

Thanks!
Yann


2014 RAM 1500 3.6 V6
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mikel
Posts: 57793
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: 2014 RAM 1500 error

Post by mikel »

please post the info.xml file from the intune drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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