Board index i2/i3 Technical discussion i2/i3 for Dodge, Chrysler, Jeep and Ram Where to Manage Licenses?

Where to Manage Licenses?

Post here with any questions specific to the use of the i2 on Chrysler vehicles.

Moderator: sohfast94

Post Sat Sep 12, 2020 11:35 pm

Posts: 6
Hello Good Forums,

I've been using my I3 Tuner to tune my 2016 Challenger 392 for a few months now - just purchased a 2005 Magnum RT this weekend and of course want to get that tuned up. Downloaded the Updater 1.0, bought a additional license, and went to car, annnnndd - nothing. It says I don't have any additional open license to tune that car. According to the DiabloSport.com/license page, there is somewhere on the account page to manage licenses, but I don't see that anywhere either. So where is the extra license I just purchased? If I can get some help investigating. :? Thanks folks,

Jon

Post Sun Sep 13, 2020 12:04 am

Posts: 6
And additionally, when I click through the I3 and hit "Vehicle Information", it says Licenses 1/1 Diablo. When I initially downloaded the license, it said 1/2, and it did run a "Calibration" when I plugged it into the Magnum. But then after rebooting, said I have no license to tune the car with. :crashing:

Post Mon Sep 14, 2020 9:07 am

Posts: 56459
Location: DiabloSport World Headquarters

please post the file called info.xml from the i3 drive so I can sort this out.
Also if possible the order number for the license purchase as well.


Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Sep 14, 2020 10:19 pm

Posts: 6
mikel wrote:
please post the file called info.xml from the i3 drive so I can sort this out.
Also if possible the order number for the license purchase as well.


Thanks


I tried to PM you but says it's disabled for you, so here you go.

Here's the info. & my order #: C001422315

Or the PO number if that's what you need: 700029071

Thanks and hope you can help.
You do not have the required permissions to view the files attached to this post.

Post Mon Sep 14, 2020 10:19 pm

Posts: 6
mikel wrote:
please post the file called info.xml from the i3 drive so I can sort this out.
Also if possible the order number for the license purchase as well.


Thanks


I tried to PM you but says it's disabled for you, so here you go.

Here's the info. & my order #: C001422315

Or the PO number if that's what you need: 700029071

Thanks and hope you can help.
You do not have the required permissions to view the files attached to this post.

Post Tue Sep 15, 2020 11:24 am

Posts: 56459
Location: DiabloSport World Headquarters

All set, please update and the license will be added.


Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


Return to i2/i3 for Dodge, Chrysler, Jeep and Ram