The dreaded "Please Wait"
Moderator: sohfast94
Re: The dreaded "Please Wait"
I installed the latest Ignition update (Diablo i2 r73). It did not fix the "Please Wait" hang after selecting the Data Logging menu.
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Re: The dreaded "Please Wait"
It looks like a few of us are having the same issue. I haven't been able to complete my tune because I can't data log. Been a month now. Is there an update on this issue? 2011 Charger and when I go to data log the programmer just hangs at please wait. Called, emailed, used this forum now but still nothing? Need help.
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: The dreaded "Please Wait"
we're still looking into this, sorry for the delay.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: The dreaded "Please Wait"
I installed the latest Ignition update (Diablo i2 r74). It did not fix the "Please Wait" hang after selecting the Data Logging menu.
I don't know if my xml file will help in diagnosing the problem ... but here's my latest xml.
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I don't know if my xml file will help in diagnosing the problem ... but here's my latest xml.
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You do not have the required permissions to view the files attached to this post.
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Re: The dreaded "Please Wait"
Hello,
Still waiting for help on the please wait when trying to data log. It's been a very long time waiting for a fix. Is there any progress on the fix?
Still waiting for help on the please wait when trying to data log. It's been a very long time waiting for a fix. Is there any progress on the fix?
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: The dreaded "Please Wait"
they are still looking into this.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 8
- Joined: Mon Oct 09, 2017 3:37 pm
Re: The dreaded "Please Wait"
Still can't data log with my brand new tuner from September. Snow is about to fall and would love to complete my tune but alas I cannot since I can't send the data logs. Any help escalating this issue would be awesome.
Re: The dreaded "Please Wait"
I installed the latest Ignition update (Diablo i2 r78). Does not fix the "Please Wait" hang after selecting the Data Logging menu.
Re: The dreaded "Please Wait"
I just key danced it and cross referenced the codes. Turns out battery was deep cycled and just wasn't holding as much charge so it was throwing bus codes (like the typical cluster code). Doesn't change that the code reader on the i2 has never worked for me in the last 2 years.mikel wrote:please use the same file I posted above to resolve this.Obsolete wrote:I updated my Intune i2 today, went and installed the 93 tune on my '04 NSRT-4 and modified the fan parameters for my 180 degree thermostat and flashed it no problem. Started my car and the check engine light stayed on which was weird since it wasn't on before. I turned the car off, hooked up the i2, and went to read the codes and it's just sitting at "Please Wait" for 15 minutes now. Granted the code reader has literally never worked for me this is something entirely new.
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- Posts: 8
- Joined: Mon Oct 09, 2017 3:37 pm
Re: The dreaded "Please Wait"
Checking in to see what is being done about this issue. Still not working and I am dead in the water without being able to data log. Any updates on the problem or another resolution to get it right?
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: The dreaded "Please Wait"
we released updates to resolve a similar issue, please go back to stock, update the device then try again and let me know if its changed
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 8
- Joined: Mon Oct 09, 2017 3:37 pm
Re: The dreaded "Please Wait"
Mine doesn't seem to take the update. Runs through the process of updating then flashes a message on ignition saying ATTEMPTED TO READ 2 FILES BUT THEY WERE NOT FOUND: PCM_UNKNOWNBACKUP.DRG and TCM.UNKNOWNBACKUP.DRG. Then when I check for updates the process it repeated, again and again. Tried to data log and still get the PLEASE WAIT once the data log option is selected.
Re: The dreaded "Please Wait"
I installed the latest Ignition update (Diablo i2 r79). Does not fix the "Please Wait" hang after selecting the Data Logging menu.
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Re: The dreaded "Please Wait"
How can I get my tuner working? 7 weeks and my brand new tuner does not work.
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: The dreaded "Please Wait"
we are looking into this, sorry for the delay.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com