latest update

[skeith223]

yeah somethings going on now im back to factory with no back up on my computer and intune wont recognize my vehicles...smh

[mikel]

can you give us a call so we can check it out in the vehicle?

[skeith223]

I’ve been on the phone for 2 hours and online for an hour with Wyatt Flamont and we could not get it working

[Mad Hemi]

I just tried to update again and there was a message to contact DS this time.

Looks like I'll call them in the morning.

[skeith223]

Yes call them they rolled my update back to the previous software and it worked said they would fix software today hopefully but yeah give them a call

[Mad Hemi]

Still no update for this issue?

[skeith223]

I’m wondering that too, so I can update mine but I’m scared it’s going to lock me out again

[mikel]

Im kinda short on detials in this thread guys. What exactly is happening?

[skeith223]

When we try to update the i2 it will say vehicle not supported and it does nothing else. I had someone at your office reset and roll my update back to last update and it worked however I was told not to update the i2 to the Tim update until they fix the software

[mikel]

post the current info file from the i2/i3 drive please.

[skeith223]

put vehicle back to stock updated and went back to vehicle and still go vehicle not supported?

[noe gonzalez]

same problem I call tech support today he reset my intune2 toll me to come back to the house and up date with the ignition app on my pc and now it says update are available for you device .do you want to install them now I hit ok and goes to unsupported file for you calibration not found.

[skeith223]

I’m still waiting on someone to help me get this fixed so I can retune my vehicle

[mikel]

put vehicle back to stock updated and went back to vehicle and still go vehicle not supported?

save this to the i2 drive and let the device import it then you can load it to the vehicle then you can tune it.

[mikel]

same problem I call tech support today he reset my intune2 toll me to come back to the house and up date with the ignition app on my pc and now it says update are available for you device .do you want to install them now I hit ok and goes to unsupported file for you calibration not found.

please post the info.xml file and I will get the file you need.