i3 vehicle not supported

Post here with any questions specific to the use of the i2 on Chrysler vehicles.

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cuilo
Posts: 4
Joined: Fri Oct 27, 2017 7:50 pm

i3 vehicle not supported

Post by cuilo »

hi there im having a problem with my i3 on my neon srt4 it keeps showing me a message that says "vehicle not supported" whenever i want to tune the vehicle and it starts looking for updates but i have the latest update installed and now it wont let me do anything i cant tune the vehicle at all please help i was very excited with my new i3 :( :( :( :(
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mikel
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Location: DiabloSport World Headquarters
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Re: i3 vehicle not supported

Post by mikel »

please post the info.xml file from the i3 drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
cuilo
Posts: 4
Joined: Fri Oct 27, 2017 7:50 pm

Re: i3 vehicle not supported

Post by cuilo »

here it is and thanks in advance for the help :D
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mikel
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Re: i3 vehicle not supported

Post by mikel »

cuilo wrote:here it is and thanks in advance for the help :D
the device is married to the vehicle, are you sure its communicating at all?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
cuilo
Posts: 4
Joined: Fri Oct 27, 2017 7:50 pm

Re: i3 vehicle not supported

Post by cuilo »

Hi there, yes i was finally able to use the i3 in my car after installing a new update and everything went smooth until i made an easy tune (91 octane tune) to my vehicle and i dont know what happenned but it wrecked my car cuz after that the car wouldnt start up at all, it basically erased my ecu so i had to call a friend who fixes car computers and he had to reinstall the fabric chrylser stock tune (dont know if its well said please forgive my english) please help i want to use my i3 but im afraid that the same thing will happen if i tune it again :( :( :( :(
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