Diablo DCX locked up. Bricked?

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JasonK94Z
Posts: 2
Joined: Mon Oct 30, 2017 11:13 am

Diablo DCX locked up. Bricked?

Post by JasonK94Z »

I just purchased an unmarried Diablo DCX. Before programming my Ram 1500, I decided to try to update it on my PC. It downloaded an update, then said I needed to register it. I registered it, then proceeded to try to update once again. Update downloaded, but it never loaded to my DCX. I unplugged it.

Now it will not boot to the main screen. I get the red bars loading three times, then I get the "loading" circle that makes it a half turn, then it just freezes.

My PC no longer see's the DCX when it gets plugged into my usb port. I have tried two different laptops to be sure it wasn't my PC.

What to do?!?!

Jason

Pic before I did all of this:
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Diablo DCX locked up. Bricked?

Post by mikel »

it will need to come in for repairs, give us a call please.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
JasonK94Z
Posts: 2
Joined: Mon Oct 30, 2017 11:13 am

Re: Diablo DCX locked up. Bricked?

Post by JasonK94Z »

mikel wrote:it will need to come in for repairs, give us a call please.

Sent it in. It’s all good now. The only issue is I can only load the canned 87 octane tune. If I adjust any parameters such as shift rpm, etc, it tells me I need an update again? Had to update it to finally get the canned tune to load.
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