Vehicle not supported after updating tool

Post here with any questions specific to the use of the i2 on Chrysler vehicles.

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teamosc
Posts: 5
Joined: Mon Jan 08, 2018 9:50 pm

Vehicle not supported after updating tool

Post by teamosc »

I put the original tune back in my jeep today and updated my i2, now when I try to install a tune I get the vehicle not supported message. I've tried checking and rechecking to make sure the programmer was updated and it says its up to date, how can I fix this?
Vehicle is an 06 jeep srt8 thanks.
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mikel
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Re: Vehicle not supported after updating tool

Post by mikel »

this device is not requesting an update currently.

Please try again in the vehicle, ensure ignition is in RUN and let me know.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
teamosc
Posts: 5
Joined: Mon Jan 08, 2018 9:50 pm

Re: Vehicle not supported after updating tool

Post by teamosc »

I've tried 5 more times and still the same results.
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teamosc
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Re: Vehicle not supported after updating tool

Post by teamosc »

just noticed right before ignition tell me its up to date, there is a spilt second where it says attempted to read 2 files but they were not found. pcm and tcm unknownbackup, could this cause an issue?
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mikel
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Re: Vehicle not supported after updating tool

Post by mikel »

OK, I see the issue.
Please update the device one more time then go tune the vehicle and it will work properly.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
teamosc
Posts: 5
Joined: Mon Jan 08, 2018 9:50 pm

Re: Vehicle not supported after updating tool

Post by teamosc »

I’ve gotten a few emails from Diablo and we’ve tried a number of solutions. First we added a calibration file that got me into the programmer so I could tune but then it failed while writing. Next we reset the tool and updated but still failed. Then we unhooked the battery to reset the pcm but still fails.
teamosc
Posts: 5
Joined: Mon Jan 08, 2018 9:50 pm

Re: Vehicle not supported after updating tool

Post by teamosc »

Finally have the problem sorted out, I had to tune the jeep without changing the tire size and then go back in and modify the parameters to change size there.
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mikel
Posts: 57766
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Re: Vehicle not supported after updating tool

Post by mikel »

good deal. We'll keep looking into this.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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