i2 will not update
Moderator: sohfast94
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- Posts: 6
- Joined: Fri Jan 05, 2018 5:15 pm
i2 will not update
I have tried multiple times to update my i2 tuner. It keeps failing the group update. I have added pics of the menus I get once I plug it in. It goes between thumbnail 4 and 5 until it finally gives me the error in thumbnail 6. Please help!
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- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: i2 will not update
the device is in test mode for some reason and will need to come in for a fix, please give us a call monday to set up an rma# to send it in.
561-908-0040x4
Thanks
561-908-0040x4
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 6
- Joined: Fri Jan 05, 2018 5:15 pm
Re: i2 will not update
I received a new I2 today. My old one had corrupted software so a new one was sent to me. I have tried to update the new one. I plugged it into my truck to put a new tune on it and its telling me that this vehicle has been tuned previously by a Diablo product and to restore to factory settings and start anew. I have gone through every menu and I cannot find the factory settings. Were they transferred from the OLD unit to this NEW one? If so, how do I restore my truck?
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: i2 will not update
it read the files from your truck, please post the files from the tunes folder on the i3 drive so we can get you back to stock.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com