Need Update!

selmahotrod · Post by **selmahotrod** » Mon May 21, 2018 9:12 pm

When I tried to program my 2017 Silverado I got message to do update. When I did it said Powertech cloud would sent me the files to my email in 1 to 2 hours for download. It has been 6 hours and no email. What should I do? Thanks, Mark

Post by **06MonteSS** » Mon May 21, 2018 10:38 pm

2017/2018 vehicles require a special unlock sequence... so what will happen is, when you go to install a tune the first time, the tool will give you a message that "one or more controllers can not be tuned - Contacting powertech for vehicle unlock... you will be notified within 1-2 days" - or something similar to that effect.. so then in 1-2 days (usually within a half hour though) you should receive an email (if you registered your tool on diablo's site) that your update is ready.. so then you'd run the Ignition Updater on the tool again, and it will update the tool with the unlock code for your ECM, and then you'd be able to tune the vehicle.

connect the tool to your computer and run the Ignition Updater program again to update your programmer.. and should be good to go...

selmahotrod · Post by **selmahotrod** » Tue May 22, 2018 9:45 am

OK- waiting on that email. Thanks

Post by **mikel** » Tue May 22, 2018 11:45 am

Can you give me the device serial number or vehicle VIN?

Thanks

selmahotrod · Post by **selmahotrod** » Tue May 22, 2018 3:08 pm

201055912 Thanks

selmahotrod · Post by **selmahotrod** » Tue May 22, 2018 3:11 pm

This is my sons truck- he is at school and Im at work and dont have access to the VIN right now.

selmahotrod · Post by **selmahotrod** » Tue May 22, 2018 6:05 pm

Still no email!

M_O1500 · Post by **M_O1500** » Tue May 22, 2018 9:24 pm

selmahotrod wrote:Still no email!

I got mine pretty quick. I have a 2018 silverado.

Post by **mikel** » Wed May 23, 2018 8:04 am

selmahotrod wrote:201055912 Thanks

sorry for the delay, the unlock for this device is not processing as expected and our team is looking into it this morning.

Thanks

selmahotrod · Post by **selmahotrod** » Wed May 23, 2018 8:25 am

Thanks- my son is getting antsy, He just got new exhaust and I need to kill the AFM.

Post by **mikel** » Wed May 23, 2018 9:47 am

selmahotrod wrote:Thanks- my son is getting antsy, He just got new exhaust and I need to kill the AFM.

this has been processed, please update the device then you should be able to tune the truck.

Thanks

selmahotrod · Post by **selmahotrod** » Wed May 23, 2018 10:27 am

Thanks, I will give it a shot!

selmahotrod · Post by **selmahotrod** » Wed May 23, 2018 8:57 pm

Got it programmed, works great. Thanks for the help Monte and Mike!

Post by **mikel** » Thu May 24, 2018 1:16 pm

Glad to hear it, enjoy.

Need Update!

Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!

Re: Need Update!