i2 will not boot after update

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mgural
Posts: 1
Joined: Thu Jan 28, 2016 9:28 pm

i2 will not boot after update

Post by mgural »

I have not updated my i2 in a while so I decided to get it out and download the latest update. It did an update and installed the Igniation updater on my Mac (OS X 10.12.4)

I ran the Ignition updater, all seemed to work, it downloaded some updates, and then my i2 rebooted and now it will not do anything when connected to USB power but display the i2 logo.

Please Help.

I already have a custom tune on my 2013 Ford Taurus SHO and it has been working great for the last year and a half, but I do need my device to work so, I can return to the stock tune, should I need to take my car in for service.
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: i2 will not boot after update

Post by mikel »

does ths i2 drive still appear on the pc?
If not we'll need to get it in here for a fix, please give us a quick call and well set up an rma.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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