Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

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chrisinAR
Posts: 5
Joined: Tue May 23, 2017 5:27 pm

Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by chrisinAR »

Mine is doing the exact same thing. I tried to talk to tech support but they wouldn't/couldn't help.
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HostileJava
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Location: Catasauqua, PA

Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by HostileJava »

Hi Mikel,

Any updates? It's been about a week since I tried the update, just wondering if I can get a status.

Thanks
Avalanche 2500 8.1L Vortec/4L85E
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mikel
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Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by mikel »

HostileJava wrote:Hi Mikel,

Any updates? It's been about a week since I tried the update, just wondering if I can get a status.

Thanks
please update again now and it will enable the wifi.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
chrisinAR
Posts: 5
Joined: Tue May 23, 2017 5:27 pm

Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by chrisinAR »

Mine keeps doing exactly the same thing. I have called Tech support and every person I talk to gives me a different answer. Mine keeps telling me the updater is missing.
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mikel
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Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by mikel »

chrisinAR wrote:Mine keeps doing exactly the same thing. I have called Tech support and every person I talk to gives me a different answer. Mine keeps telling me the updater is missing.
your device is fully up to date, no need to keep updating, not sure why thats happening but its not an issue as the tool is good to go.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
chrisinAR
Posts: 5
Joined: Tue May 23, 2017 5:27 pm

Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by chrisinAR »

I was able to catch this message.
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mikel
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Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by mikel »

chrisinAR wrote:I was able to catch this message.
if it is holding file sinthe tunes folder please post them here or email them to me.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
chrisinAR
Posts: 5
Joined: Tue May 23, 2017 5:27 pm

Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by chrisinAR »

Mike,

My email is cshawver@hglconstruction.com. I couldn't figure out how to email you. I several tunes that I don't want to share on here.
retiredtechnician
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Joined: Wed Oct 07, 2015 4:46 pm

Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by retiredtechnician »

I'm having a very difficult time trying to agree that "its not an issue ":
1. You have told several of us that our unit is not up-to-date after doing multiple updates.
2. It doesn't just affect one unit, but multiple units.
3. Diablo was notified of this problem back in April and it's still doesn't work correctly.
4. As far as I know, there is no other way to tell if it's updated other than sending you the info file every time.

Is it possible to update via the old way? That seemed to work.

Here's my info file again. Please help.

RT
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HostileJava
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Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by HostileJava »

mikel wrote:
HostileJava wrote:Hi Mikel,

Any updates? It's been about a week since I tried the update, just wondering if I can get a status.

Thanks
please update again now and it will enable the wifi.
Thanks! Mine is now showing the WIFI enabled, although I haven't tested it yet and no longer continues to tell me I have an update every time I run the Ignition software.
Avalanche 2500 8.1L Vortec/4L85E
retiredtechnician
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Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by retiredtechnician »

Can somebody help me here?? This was first reported almost a month ago and it still doesn't work.

This is not an isolated case; there are at least two more threads here that describe the same problem:
May 26th post at: https://forum.diablosport.com/viewtopic ... 63&t=63884
First post at: https://forum.diablosport.com/viewtopic ... 90#p334090

I tried to help you by isolating the problem. I've tried it on two different computers with two different Windows operating systems, both with the same results ... it doesn't work. It appears the problem lies with either the 'Ignition' software or the i2 unit.

Can you at least tell me if my unit is up to date? Or, better yet, will you explain to us how we can determine if it's up to date? I tried it again tonight with the same results. Here's my info file.

You haven't addressed this as a problem in any of the three threads. Why?

RT
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mike1976
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Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by mike1976 »

If i update then turn off plug back in says update aval every time
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mikel
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Re: Ignition Updates I2 Everytime I Run It/Wifi Never Enable

Post by mikel »

retiredtechnician wrote:Can somebody help me here?? This was first reported almost a month ago and it still doesn't work.

This is not an isolated case; there are at least two more threads here that describe the same problem:
May 26th post at: https://forum.diablosport.com/viewtopic ... 63&t=63884
First post at: https://forum.diablosport.com/viewtopic ... 90#p334090

I tried to help you by isolating the problem. I've tried it on two different computers with two different Windows operating systems, both with the same results ... it doesn't work. It appears the problem lies with either the 'Ignition' software or the i2 unit.

Can you at least tell me if my unit is up to date? Or, better yet, will you explain to us how we can determine if it's up to date? I tried it again tonight with the same results. Here's my info file.

You haven't addressed this as a problem in any of the three threads. Why?

RT
this was up to date when you posted it, there is one newer update available now.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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