Ignition updater contuines to indicated that i have updates

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raycom
Posts: 6
Joined: Fri Apr 25, 2008 12:18 pm

Ignition updater contuines to indicated that i have updates

Post by raycom »

For the past couple of days the Ignition Updater indicates that i have updates for my I2 tuner.
After i update from the Updater and my I2 restarts, the Updater indicates that I need to update the I2 again, with the same updates that i supposedly updated earlier. This is also happening when I try to update via wifi.
Any help would be appreciated.
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mikel
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Re: Ignition updater contuines to indicated that i have upda

Post by mikel »

the device is up to date, we're working on a fix for this.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
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djalbin
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Joined: Sat Apr 23, 2016 4:47 am

Re: Ignition updater contuines to indicated that i have upda

Post by djalbin »

I'm experiencing the same behavior using the Updater with the i2 connected via USB to the computer (Win7).
It's always update r53 (1 file). Ignition updates the i2, indicates a successful install and device is up-to-date.
Up-to-Date Version: 1.50.20410.47103
Next time I attach the i2 to the computer ... Ignition says it has an update (yep ... r53).

Post on June 8th indicated DiabloSport is working on a fix. Any new news regarding the fix?

Thanks.
raycom
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Re: Ignition updater contuines to indicated that i have upda

Post by raycom »

Any further status on this problem?
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mikel
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Re: Ignition updater contuines to indicated that i have upda

Post by mikel »

this should be resolved.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
virtualizationG
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Joined: Mon Aug 21, 2017 2:56 pm

Re: Ignition updater contuines to indicated that i have upda

Post by virtualizationG »

My unit does the same thing. Keeps saying there are updates availible and asks for a reboot. I have the 2020 model tuner.
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mikel
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Re: Ignition updater contuines to indicated that i have upda

Post by mikel »

virtualizationG wrote:My unit does the same thing. Keeps saying there are updates availible and asks for a reboot. I have the 2020 model tuner.
please post your info.xml file from the i2 drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
danisrt8
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Joined: Tue Sep 04, 2018 2:02 pm

Re: Ignition updater contuines to indicated that i have upda

Post by danisrt8 »

I have the same problem with my i2 please helpp, ignition contuines to indicated that i have updates, and say this when finished
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stvnhrmn
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Re: Ignition updater contuines to indicated that i have upda

Post by stvnhrmn »

February 2019, still not fixed. 5 updates every single time i check, updates same file on tuner (i3).
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06MonteSS
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Re: Ignition updater contuines to indicated that i have upda

Post by 06MonteSS »

Hmmmm... no issues here using the newest version of the Update Agent on my inTune i3 8245 Platinum and Trinity T2 EX 9245 Platinum tools...

you're not closing/shutting down the updater software while the tool updates are ya?

if you do that while it's updating, then run it again afterwards, yes it will do that.. you need to just leave it open/running... once it starts updating the tool, just wait.. once the updates are all done, the programmer will reboot.. and then the updater software will say that it's all up to date...
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stvnhrmn
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Re: Ignition updater contuines to indicated that i have upda

Post by stvnhrmn »

I get to the product is up to date page (that allows me to purchase additional licenses) but if I run the agent again the same updates are available (which install all over again), regardless of how many times I do them.

I want to buy a license for my 17 Silverado (sold my 16 Ram) but I've had so little luck with the tuner on my Ram and with the update software that I'm very hesitant.
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mikel
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Re: Ignition updater contuines to indicated that i have upda

Post by mikel »

this is bug, no need to keep updating once it says it is up to date, you're just loading the same files over and over ;)

We'll sort it out.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Mandrax60
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Re: Ignition updater contuines to indicated that i have upda

Post by Mandrax60 »

Hello,
I am using the i2030 model and am having the same issue with the updates.
hoping for a fix. Also in my PID menu throttle is listed twice, the only difference is one is spelled thottle?
extremely weird. I have attached my info file.
thanks all.
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mikel
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Re: Ignition updater contuines to indicated that i have upda

Post by mikel »

Im not seeing where it is delivering files, dos it actually deliver updates to the device?
either way, it is up to date at this time.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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