WiFi Not Working
Moderator: sohfast94
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- Posts: 32
- Joined: Thu Jun 22, 2017 2:35 pm
WiFi Not Working
After the R53 update WiFi still does not work. As soon as I get into the WiFi menu it will go back on its own when I'm not touching the screen at all. On the rare occasion it lets me get to the password screen it selects letters many spaces away from where I press and then eventually goes back to the main menu in the middle of fighting with it to get the password entered.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: WiFi Not Working
have or can you try using a pen or stylus to make the selections on the screen during this process?
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 32
- Joined: Thu Jun 22, 2017 2:35 pm
Re: WiFi Not Working
I'll try but that isn't going to prevent it from going back on it's own. It does so frequently before I can even select the WiFi network to join.
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- Posts: 32
- Joined: Thu Jun 22, 2017 2:35 pm
Re: WiFi Not Working
So using a pen worked for the keyboard but just barely as the enter button is very difficult to press. It will not however connect to the network it keeps timing out.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: WiFi Not Working
if it sees the network it should connect to it.
Do you have access to any other wifi networks you can try to see if this is specific to this network?
Thanks
Do you have access to any other wifi networks you can try to see if this is specific to this network?
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 32
- Joined: Thu Jun 22, 2017 2:35 pm
Re: WiFi Not Working
I'll give it a shot but won't be able to until tonight.