WiFi Not Working

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woods95662
Posts: 32
Joined: Thu Jun 22, 2017 2:35 pm

WiFi Not Working

Post by woods95662 »

After the R53 update WiFi still does not work. As soon as I get into the WiFi menu it will go back on its own when I'm not touching the screen at all. On the rare occasion it lets me get to the password screen it selects letters many spaces away from where I press and then eventually goes back to the main menu in the middle of fighting with it to get the password entered.
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mikel
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Re: WiFi Not Working

Post by mikel »

have or can you try using a pen or stylus to make the selections on the screen during this process?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
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woods95662
Posts: 32
Joined: Thu Jun 22, 2017 2:35 pm

Re: WiFi Not Working

Post by woods95662 »

I'll try but that isn't going to prevent it from going back on it's own. It does so frequently before I can even select the WiFi network to join.
woods95662
Posts: 32
Joined: Thu Jun 22, 2017 2:35 pm

Re: WiFi Not Working

Post by woods95662 »

So using a pen worked for the keyboard but just barely as the enter button is very difficult to press. It will not however connect to the network it keeps timing out.
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mikel
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Re: WiFi Not Working

Post by mikel »

if it sees the network it should connect to it.
Do you have access to any other wifi networks you can try to see if this is specific to this network?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
woods95662
Posts: 32
Joined: Thu Jun 22, 2017 2:35 pm

Re: WiFi Not Working

Post by woods95662 »

I'll give it a shot but won't be able to until tonight.
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