Stuck in preparing

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

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trey206
Posts: 3
Joined: Wed Apr 13, 2016 4:05 pm

Stuck in preparing

Post by trey206 »

Tried to update my software and now the i2 is stucking in preparing loop for 10 hours. I have attached the xml file. I have 5 licenses with 2 available and I need to restore the 2012 challenger before trade in.
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Stable:
2015 Chevy Volt
2012 Challenger SRT8
2010 Chevy Suburban
1997 Jeep TJ w/5.7 LT1
2012 JKU Wrangler
2018 Wrangler JLU
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mikel
Posts: 57793
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Stuck in preparing

Post by mikel »

it just wont complete the update?
It can take a while, are you maybe unplugging it before it finishes?
Mac or PC?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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