“Tuner Needs Update” What’s wrong?

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Chrysler300
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Joined: Sat Jan 13, 2018 9:58 pm

“Tuner Needs Update” What’s wrong?

Post by Chrysler300 »

It’s really a bummer when you get a tuner and it doesn’t work and spending hours reaseaching...... Can anyone please help me out! :lamer:
2013 Chrysler 300 5.7
I bought the Predator 2, plugged it into my car, clicked tune, did the two (0-99) downloads, it cleared dts, then it made a sound with a message saying “tuner needs update” I downloaded the ignition program “PC” updated the tuner and once again the same thing happened “tuner needs update” can someone help me out, I have a road trip coming up and I need to shut off the mds.

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mikel
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Re: “Tuner Needs Update” What’s wrong?

Post by mikel »

we're looking into this.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Chrysler300
Posts: 4
Joined: Sat Jan 13, 2018 9:58 pm

Re: “Tuner Needs Update” What’s wrong?

Post by Chrysler300 »

Thank You :drivingbad: :D
Chrysler300
Posts: 4
Joined: Sat Jan 13, 2018 9:58 pm

Re: “Tuner Needs Update” What’s wrong?

Post by Chrysler300 »

mikel wrote:we're looking into this.
Thank you so much for sending me the tune so fast and fixing my tuner!

I just have one other question, my remote start on my car is disabled. Is this just a tune thing or glitch?

Thanks :D
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mikel
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Re: “Tuner Needs Update” What’s wrong?

Post by mikel »

Nothing in the tune should affect remote start at all.

Check to see if there is a trouble code, as that will keep it from working.


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Chrysler300
Posts: 4
Joined: Sat Jan 13, 2018 9:58 pm

Re: “Tuner Needs Update” What’s wrong?

Post by Chrysler300 »

Yeah for some reason the remote start is working fine now. Everything is perfect and wow this car runs so much better even on just the 87 tune with premium. I appreciate your help and the fast customer service! Thank You.
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mikel
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Re: “Tuner Needs Update” What’s wrong?

Post by mikel »

Glad to hear it, enjoy :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Dblunt303
Posts: 3
Joined: Fri Sep 28, 2018 11:09 am

Re: “Tuner Needs Update” What’s wrong?

Post by Dblunt303 »

same issue, PAID $350 for my unit and super irritated i cant find a fix for this issue. Ignition says its up to date, hooked up to car, went though the moitions, cleared DTC , says TUNER NEED UPDATE.. WILL NOT UPDATE....
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