Board index Trinity 2 Trinity MX monitor Boots up Logo then goes Black

Boots up Logo then goes Black

This section of the forum is for discussions relating to the Trinity MX line of monitor devices.

Moderator: sohfast94

Post Sat Nov 23, 2019 12:23 am

Posts: 4
I have a trinity 2 for my 2010 Sierra 5.3, the tuner has worked flawlessly for the entire time I’ve had it until today. I got in my truck to start it, and the unit didn’t go straight to the gauges like usual, It displayed the Diablo logo as if it were hard reset..... so anyway. It showed the Diablo logo for about 3 seconds, goes to a black-lit screen, then displays a white checkerdosh screen for a few seconds, goes black again l, showes the white screen again and then goes black and stays black. And when it goes to the black screen it’s almost like a backlight screen, I can still see it’s powered but it’s a black screen, I have no idea what to do as to the fact my stock tune is saved on it and I need to switch back. I tried plugging it into a laptop for updates and it doesent even recognizing there’s a device plugged in yet the device gets power from the laptop.

Post Mon Nov 25, 2019 1:06 pm

Posts: 55446
Location: DiabloSport World Headquarters

that is really odd. I cant say I have seen that.
Please give us a call so we can set up an rma# to send it in.


Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Nov 25, 2019 3:04 pm

Posts: 4
mikel wrote:
that is really odd. I cant say I have seen that.
Please give us a call so we can set up an rma# to send it in.


Thanks

What would I be looking at Cost wise?
Like as far as repairs or replacement?

Post Mon Nov 25, 2019 6:06 pm

Posts: 17620
Location: CT

CamdenStinson wrote:
mikel wrote:
that is really odd. I cant say I have seen that.
Please give us a call so we can set up an rma# to send it in.


Thanks

What would I be looking at Cost wise?
Like as far as repairs or replacement?


If you've gotten it within the past year, no cost.. it's under warranty of the product.. .
06MonteSS / DiabLew Tune
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2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net

Post Mon Nov 25, 2019 7:14 pm

Posts: 4
06MonteSS wrote:
CamdenStinson wrote:
mikel wrote:
that is really odd. I cant say I have seen that.
Please give us a call so we can set up an rma# to send it in.


Thanks

What would I be looking at Cost wise?
Like as far as repairs or replacement?


If you've gotten it within the past year, no cost.. it's under warranty of the product.. .


Unfortunately I’m going on about 2 years, any idea on a cost?

Post Tue Nov 26, 2019 1:15 pm

Posts: 55446
Location: DiabloSport World Headquarters

$99.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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