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Predator 2 part nos.7102

Predator support for Ford gas vehicles

Moderator: mikel

Post Mon Oct 09, 2017 9:58 am

Posts: 17
Hi,

Good Morning I need your support currently working on a Ford F150 3.5 Ecoboost 2017 model, I have this issue its keep telling that needs updates the device then I updated the device thru ignition software after connecting it to the vehicle its says communication problem need to contact support here is the device info;

Predator 2 part nos.7102
serial nos.200991436
version: 1.52.20817.10351

Vehicle details
Ford F150 3.5Ecoboost 2017
1FTEW1EG8HFB02526


I just tell the costumer to comeback tonight to complete the tune for his truck, hopefully will work as its posted on the products details with no issues....

Post Mon Oct 09, 2017 10:12 am

Posts: 53809
Location: DiabloSport World Headquarters

is this a Raptor?
The Raptor is not yet supported for tuning.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Oct 09, 2017 10:15 am

Posts: 17
No its not the raptor the truck is Ford F150 2017 3.5Ecoboost..

Post Mon Oct 09, 2017 11:36 am

Posts: 17
Hi,

The costumer is here with me now and I try to connect it to his truck and its keep telling cannot communicate in to the vehicle the device is already updated thru ignition software and im currently calling tech support on the line.

Again the Truck is Ford F150 2017 3.5 Ecoboost..

Post Mon Oct 09, 2017 12:09 pm

Posts: 53809
Location: DiabloSport World Headquarters

OK, we need to look into this.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Tue Oct 10, 2017 10:20 am

Posts: 17
Any Updates on this issue?Thanks

Post Tue Oct 10, 2017 10:54 am

Posts: 53809
Location: DiabloSport World Headquarters

Not yet, we are still looking into it.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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