Bought new tires today and modified the tune for the new tire size and it failed to load tune...and would not restore original backup.
Getting UNIT1. Error unlock for reflash (-1).
Truck will not start.
Blood pressure skyrocketing as I sit on hold (for 45 minutes listening to "bad to the bone")
Have major wiring job tomorrow and no truck.
u7186 will not load tune or backup tune...dead in water
Moderator: mikel
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: u7186 will not load tune or backup tune...dead in water
did you get through to our support line?
please give us a call so we can try recovering the PCM.
Thanks
please give us a call so we can try recovering the PCM.
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: u7186 will not load tune or backup tune...dead in water
I shipped my tuner and ECM (with RMA on box). Y'all received it sometime before 2 yesterday. I'll call in a hour or so if I haven't heard anything.
Thanks Mike for taking care of this so fast.
Thanks Mike for taking care of this so fast.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: u7186 will not load tune or backup tune...dead in water
It got here late yesterday, but it is done and will be heading back to you today.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: u7186 will not load tune or backup tune...dead in water
How will you be shipping it? Obviously, I need it asap.
Thanks again!
Thanks again!
Last edited by obadiah on Tue Sep 11, 2012 11:26 am, edited 2 times in total.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: u7186 will not load tune or backup tune...dead in water
UPS overnight.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: u7186 will not load tune or backup tune...dead in water
Thanks again Mike. I know you guys take a beating sometimes from us impatient customers...but man, when the rubber meets the road, you guys deliver!
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- Posts: 1
- Joined: Mon Nov 12, 2012 12:27 pm
Re: u7186 will not load tune or backup tune...dead in water
I have the same issue. Been on hold for an 1 hour, 20mins. I am going nuts.