Please help Diablo predator problem

Predator support for Ford diesel vehicles

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Codyonn
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Joined: Fri Nov 28, 2014 5:30 pm

Please help Diablo predator problem

Post by Codyonn »

I bought a 2001 7.3 f250 yesterday. It came with a Diablo predator and he said he has the tune set to tow mode. So I decided I waned to change the tune but every time I try to put a different tune or its original tune on the vehicle the device gives an error message that says "invalid license, the tune in this vehicle does not match the last tune written" please help
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mikel
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Location: DiabloSport World Headquarters
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Re: Please help Diablo predator problem

Post by mikel »

what is the version on the top line of the main menu?
Has it been to a dealer since he last loaded a tune?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Codyonn
Posts: 8
Joined: Fri Nov 28, 2014 5:30 pm

Re: Please help Diablo predator problem

Post by Codyonn »

Predator v.7r19c
And no it has not.
Thank you for responding
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Please help Diablo predator problem

Post by mikel »

what does the tool say for options/show last tune written?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Codyonn
Posts: 8
Joined: Fri Nov 28, 2014 5:30 pm

Re: Please help Diablo predator problem

Post by Codyonn »

DiabloSport Towing
Codyonn
Posts: 8
Joined: Fri Nov 28, 2014 5:30 pm

Re: Please help Diablo predator problem

Post by Codyonn »

What does that mean ? He said it he put it on towing
Codyonn
Posts: 8
Joined: Fri Nov 28, 2014 5:30 pm

Re: Please help Diablo predator problem

Post by Codyonn »

Can someone please respond?
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Please help Diablo predator problem

Post by mikel »

give us a call with the tool powered up in the truck and we should be able to get it going.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Codyonn
Posts: 8
Joined: Fri Nov 28, 2014 5:30 pm

Re: Please help Diablo predator problem

Post by Codyonn »

I call the number on your signature but it asks for an extension number ? What is that ? I tried your name but it dosnt work
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Please help Diablo predator problem

Post by mikel »

x1 for tech support.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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