Another Vehicle Not Supported

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G30Jack
Posts: 5
Joined: Sat Apr 15, 2017 11:10 am

Another Vehicle Not Supported

Post by G30Jack »

Took my 2012 R/T in for recall work. I restored the factory tune prior to taking it in While in the shop, the dealer applied 2 flashes. Now I get the vehicle not supported message. Updated the tuner on line and tried again. Now it's asking to check for a calibration update. Wanted to check here before I proceed further. Advice? Things to do and not to do?

Thanks

Jack
frog19871230
Posts: 20
Joined: Wed Nov 18, 2015 10:54 pm

Re: Another Vehicle Not Supported

Post by frog19871230 »

My dealer hleps me to fix it. The problem is the version of the recall tune. your dealer could flash the pcm tune with the same version of your diablo. Then the diablo goes back to work nomally. :evil_angel:
G30Jack
Posts: 5
Joined: Sat Apr 15, 2017 11:10 am

Re: Another Vehicle Not Supported

Post by G30Jack »

I grabbed the calibration file and it looks like the tuner now wants to upload it to the PCM. I haven't backed up my PCM yet and was concerned as to what this calibration update does to the PCM.
bbrehe
Posts: 5
Joined: Mon Apr 17, 2017 8:50 am

Re: Another Vehicle Not Supported

Post by bbrehe »

I'm having the same issue with my 2012 Challenger after my recall on the timing chain. I believe they did a flash update as well. I had one of the techs send me a file to install on my tuner but it did nothing. I am hoping we get resolution on this as I have been working on this same issue for a couple weeks, many calls to support desk, hours on hold - still not working.
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mikel
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Location: DiabloSport World Headquarters
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Re: Another Vehicle Not Supported

Post by mikel »

anyone in this spot, please post your info.xml file from the intune drive and we'll sort it out.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
G30Jack
Posts: 5
Joined: Sat Apr 15, 2017 11:10 am

Re: Another Vehicle Not Supported

Post by G30Jack »

Will do as soon as I get home.

Thanks!
bbrehe
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Joined: Mon Apr 17, 2017 8:50 am

Re: Another Vehicle Not Supported

Post by bbrehe »

Attached is my info.xml
Last edited by bbrehe on Thu Apr 20, 2017 9:52 am, edited 1 time in total.
G30Jack
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Joined: Sat Apr 15, 2017 11:10 am

Re: Another Vehicle Not Supported

Post by G30Jack »

My file
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frog19871230
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Re: Another Vehicle Not Supported

Post by frog19871230 »

my file
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G30Jack
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Re: Another Vehicle Not Supported

Post by G30Jack »

Any updates?
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mikel
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Re: Another Vehicle Not Supported

Post by mikel »

G30Jack wrote:My file
save this to the intune drive then let it update than it should work.
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Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Another Vehicle Not Supported

Post by mikel »

frog19871230 wrote:my file
this device is already married, did you go to the dealer while the tune was loaded?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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