i3 Update Agent Error

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cjonesth
Posts: 73
Joined: Sat Jan 18, 2014 10:14 am
Location: Napanee Ontario Canada

i3 Update Agent Error

Post by cjonesth »

While trying to update my i3 with the Update Agent, it successfully downloaded 4/11, 5/11, 6/11, 7/11 and when downloading 8/11 it stopped and indicated " unable to read data from transport connection: an existing connection was forcibly closed by the remote host.
-> an existing connection was forcibly closed by the remote host

UPDATE:
I used the wifi to try and update the i3, it downloaded all the updates and installed them successfully. Connected to the Update Agent and it reported my i3 is up to date. So I believe it is the Update Agent that is not working properly?
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2021 Ford F150 SC XLT 3.5 EB Sport Fully Loaded
I3 and Predator P2 Platinum
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mikel
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Re: i3 Update Agent Error

Post by mikel »

thanks, well check this out.
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cjonesth
Posts: 73
Joined: Sat Jan 18, 2014 10:14 am
Location: Napanee Ontario Canada

Re: i3 Update Agent Error

Post by cjonesth »

mikel wrote:thanks, well check this out.
Mike did they find anything out why the update agent wouldn't complete the update?
2021 Ford F150 SC XLT 3.5 EB Sport Fully Loaded
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mikel
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Re: i3 Update Agent Error

Post by mikel »

Havent hear dback, have you tried it again since?

The tool is working fine correct?
In all honesty, if thats the case, theres no need to update ;)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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Arctic Circle
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Re: i3 Update Agent Error

Post by Arctic Circle »

Crappy answer Mikel. I experienced the same problem. If the i3 Platinum is up to date, then why isn't the update "sticking"? My i3 wants to update each time as well.

I am brand new to tuning, so perhaps I am missing something.
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mikel
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Re: i3 Update Agent Error

Post by mikel »

thats a bug, where it keeps delivering the same update. It is something our team is looking into.
if you update it once and it says its done, then its done, no need to relaunch the software and do it again, its just reloading the same files.


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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