Help intune2 ford
Moderator: sohfast94
Help intune2 ford
Hello, I have such a problem, there is diablo intune2 after I updated it it doesn’t want to connect to the machines anymore, it says there is no license. can something be solved with this? Or just buy a new license? he is untied from the car
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Help intune2 ford
can you post the info.xml file from the i2 drive please?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Help intune2 ford
yes
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Re: Help intune2 ford
so what's wrong? I do not understand
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Help intune2 ford
well, it has an available license, can you try tuning it again and grab a pic of any errors that come up?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Help intune2 ford
tried here that writes
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- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Help intune2 ford
please click continue there then post a new copy of the info.xml file so I can check this out.Alexeelte wrote:tried here that writes
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Help intune2 ford
WIFI ?
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Re: Help intune2 ford
mikel wrote:please click continue there then post a new copy of the info.xml file so I can check this out.Alexeelte wrote:tried here that writes
You do not have the required permissions to view the files attached to this post.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Help intune2 ford
I dont think the device is communicating with the vehicle.
Can you give us a call with the device powered up in the truck so we can try some things??
561-908-0040 x4
Thanks
Can you give us a call with the device powered up in the truck so we can try some things??
561-908-0040 x4
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Help intune2 ford
mikel wrote:I dont think the device is communicating with the vehicle.
Can you give us a call with the device powered up in the truck so we can try some things??
561-908-0040 x4
Thanks
The database is empty on the device. when connected to the update, nothing changes; one file updates and that’s it. I can’t call now unfortunately
Re: Help intune2 ford
I can’t find all the files in the downloads so that I can download and install on the devicemikel wrote:I dont think the device is communicating with the vehicle.
Can you give us a call with the device powered up in the truck so we can try some things??
561-908-0040 x4
Thanks
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Help intune2 ford
Im not sure what you are referring to, there is nothing missing from the device.
Its simply not communicating with the vehicle.
Its simply not communicating with the vehicle.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: Help intune2 ford
Is it possible to send me files for updating? or is support already over i2? I still made a mistake now I downloaded the launcher from i3mikel wrote:Im not sure what you are referring to, there is nothing missing from the device.
Its simply not communicating with the vehicle.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Help intune2 ford
No, I am trying to explain that the issue is the fact that the devcie is not communicating with the vehicle, it is not an update issue or anything I can fix by sending you a file.
Need to determine why it can;t talk to the truck.
Need to determine why it can;t talk to the truck.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com