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2019 Raptor

Post questions about your Trinity for a Ford vehicle here.

Moderators: mikel, sohfast94

Post Sun Nov 10, 2019 4:07 pm

Posts: 13
It's so great that this company can't give a realistic date of release for the vehicle I asked about. A little advice for you, don't tell people what you think they want to hear just to string them along. I would rather have the truth than the crap that you have fed me. Who knows, maybe you are actually really close to the release and that would be great. If you look back at this string, I only reply based on the dates you have said. Again, real dates would be great. If its unknown, then say its unknown.

I'm trying to give you $$$ and you obviously don't want it. You would like to think that tunes for Raptors would be a priority because the people who buy Raptors want all the performance they can get since they are pretty much just toys.

On a positive note, I really like the T2 and how the tunes performed on my 2015 6.2L GMC Sierra Denali, that's the only reason I'm waiting for 2019 Raptor tunes.

Post Mon Nov 11, 2019 10:38 am

Posts: 56469
Location: DiabloSport World Headquarters

Sorry, Im simply passing along updates I get from engineering.
No desire to lead anyone on. I'll avoid updates until it is released....
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Dec 23, 2019 4:01 pm

Posts: 21
Hey Mikel

I see raptor support is active.. yay

It is vague in the description.. Does it do any trans tunning?
Or is all the performance in the engine and TCM is left alone?

Thanks

Post Fri Jan 03, 2020 11:13 am

Posts: 56469
Location: DiabloSport World Headquarters

Yes, there is TCM tuning included.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Sat Jan 04, 2020 12:41 pm

Posts: 13
I apologize if this question has been asked elsewhere, but here is my issue. I purchased a additional license on my T2 for Ford. My T2 says it has the most up to date software when I connect it to my PC and run update agent, however I can't access the tune when I connect it to my Raptor. Hopefully this is a simple fix. I also get this error when I plug the T2 into my PC. If I need to call tech support I will do that when I get a chance. Any assistance would be appreciated. I have also attached the info.xml file
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info.xml
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Post Mon Jan 06, 2020 9:37 am

Posts: 56469
Location: DiabloSport World Headquarters

what actually happens at the vehicle when you try to tune it?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Jan 06, 2020 5:26 pm

Posts: 13
Sorry I should have added this with my previous message.

It seems normal when I connect it to my truck and go to the tuning icon. When I get to the tuning choices, it has 93, 91, 87, modify stock, or skip this module. I have selected 93 because that's what I run and want. The system goes through the stock save and then writes the tune. When it is finished, 1 of 2 things have happened. Check engine light right away or the check engine light will come on within 5 minutes of running down the road. One of the codes is pre collision warning and I can't remember the other off the top of my head.
Last edited by DTGanshorn on Mon Jan 06, 2020 6:15 pm, edited 1 time in total.

Post Mon Jan 06, 2020 5:54 pm

Posts: 56469
Location: DiabloSport World Headquarters

Interesting.
Please use the device to read the codes and let me know what they are and we'll get it sorted out.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Jan 06, 2020 6:26 pm

Posts: 13
I reloaded the 93 octane tune. I did take the pre collision setting to off for the truck so that wouldn't activate. If I wouldn't have that would have activated and I don't like driving around in limp mode. I didn't get a check engine light this time but I still have the other code I couldn't think of earlier. The photo of the code is attached. It is the Internal Control Module Torque Performance code. So far, the truck seems like it is working fine when I went out and drove it.
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Post Tue Jan 07, 2020 1:17 pm

Posts: 56469
Location: DiabloSport World Headquarters

Thanks, we're checking this out.
They may want to see the tune files if you can post them from the tunes folder here.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Tue Jan 07, 2020 5:19 pm

Posts: 13
Hopefully I attached the correct file. Currently I have no active codes, everything seems to be running just fine, but I haven't turned the pre collision back on.
Attachments
PCM_PKHJ0B3_LastTuneWritten.frg
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Post Wed Jan 08, 2020 9:41 am

Posts: 56469
Location: DiabloSport World Headquarters

Perfect, thanks.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Sun Jan 12, 2020 10:27 am

Posts: 13
It happened again. I have attached a screenshot of the trouble codes.

I accelerated to pass a semi on a two lane road and just as I got around him the truck had the check engine light come on and I lost almost all power to continue to accelerate.

I have removed the tune from my truck until there is a remedy.
Attachments
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Post Mon Jan 13, 2020 9:17 am

Posts: 56469
Location: DiabloSport World Headquarters

ok, sorry about that, we're on this and will have a fix asap.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Jan 20, 2020 4:27 pm

Posts: 56469
Location: DiabloSport World Headquarters

the fix is ready, please update your device then you can reload the tunes with no codes.

Let me know if you need anything else.


Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

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