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wifi no longer working after update?

Post here with any questions regarding the use of the i2 on supported Chevrolet, GMC, Cadillac, Buick, and Pontiac applications.

Moderator: sohfast94

Post Sun Sep 20, 2020 5:36 pm

Posts: 1
Hi,

Just a general question. Hope this is the right section.

I updated my intune i3 to the latest update that showed up under the ignition program. It is up to date since it shows me the "buy additional licenses" page. Last time I updated it was maybe 3-4 months ago. The only issue I had before updating was that I got a not enough space error (not sure of the exact wording) during the update, but I went into the i3 folder and deleted a few data logs (in the logs folder) I had which were like 18mb and then the update went through.


Now when I go into wifi setup on the unit, the select network screen under setup is blank. It doesnt find any networks.

To be honest I dont remember if I had wifi set up before updating it last but it seems it wont setup now. I know I did have wifi set up in the past so it did work before on this unit.


I guess i am posting just to see if its a bug or something with an update in case you need to be made aware. Updating still works plugged into the PC via ignition.

Post Sun Sep 20, 2020 6:36 pm

Posts: 17791
Location: CT

it's best to connect it to your pc/laptop and use the Updater/Ignition program to update it anyway... but yes, the wifi option should still be available...
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net

Post Mon Sep 21, 2020 12:00 pm

Posts: 56582
Location: DiabloSport World Headquarters

there is a wifi bug, we're working on it at the mpoment.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri Oct 09, 2020 10:59 pm

Posts: 11
Any ETA on this? Mines still not finding any WiFi after update. Also, I have no pc/laptop to connect it to. Has worked fine over the past year since I purchased it until now.

Post Tue Oct 13, 2020 9:26 am

Posts: 56582
Location: DiabloSport World Headquarters

Hoping for a fix this week, but if you are up to date enough to not have wifi, you are good to go :)
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Tue Oct 27, 2020 8:17 am

Posts: 11
Has this been resolved?

Post Tue Oct 27, 2020 8:22 am

Posts: 56582
Location: DiabloSport World Headquarters

Yes, update the device and wifi will work again.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Tue Oct 27, 2020 9:14 am

Posts: 11
Great, thanks!

Post Sat Nov 07, 2020 10:16 am

Posts: 11
So I updated it and the wifi works now. But now when I install a tune and modify parameters to turn DoD off, it freezes. I tried it 3 times, and each time it has froze when I select “off”. Any suggestions? Thanks

Post Mon Nov 16, 2020 10:41 pm

Posts: 11
Still freezing up on me. Pretty frustrating. Keeps freezing when I go to “modify parameters” and try to disable the DoD. Any suggestions please?

Post Tue Nov 17, 2020 12:51 pm

Posts: 56582
Location: DiabloSport World Headquarters

please post the serial number of the device or the info.xml file from the device so I can check this out.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Tue Nov 17, 2020 4:38 pm

Posts: 11
SN# 201372491

Post Wed Nov 18, 2020 2:27 pm

Posts: 11
How do I find the info.xml file?

Post Wed Nov 18, 2020 7:16 pm

Posts: 17791
Location: CT

when you connect the tool to your pc/laptop, go into the main i3 drive.. and it's in there.. info.xml
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net

Post Thu Nov 19, 2020 12:46 pm

Posts: 11
So do you still need that file or was my serial number enough? The only computer I have is my wife’s work computer, which I don’t always have access to.

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